If your focus is repairability/upgradability, a Framework laptop may be the better choice.

Hmm IFixIt doesn’t have a repairability score for that one

https://www.ifixit.com/laptop-repairability

They do have guides for RAM and SSD replacement, but that’s the bare minimum.

Maybe look into the repairability index from the EU as well, maybe they rate it?

Depends on your upgrade plan

Changing RAM, SSD, battery is easily done on my Pulse 15 (Gen 1) at least

They are built on a third party frame, in my case a „Clevo“. The only difference to standard notebooks is that they take care of all the drivers and select parts for Linux compatibility.

Compare the model you want to the Clevo products. Perhaps you’ll find it there.

I got a Framework now, much better in my eyes.

Alright, so. I bought a Tuxedo Pulse 15 Gen1 2.5 years ago.

Hardware-spec wise it’s a great machine.

The build quality is…let’s say I have seen a lot worse. But still…

• When I got the machine, the spacebar had an issue that the leftmost and rightmost cm wasn’t registering a key hit. That was a known issue for a batch and they replaced it for me (although I was without a laptop for a week,)

• The keyboard typing feel is… okay. not great, not terrible

• The keyboard design is a giant crumb and hair trap. be prepared to clean it constantly. if you manage to do it (because crumbs will easily go underneath the key caps.

• After I somehow managed to get a single drop of coke on a key, it was sticky. I wanted to remove the keycap to clean the machanism. Watched their official video about it and carefully removed the key. The problem came when I wanted to put it back and the suuuuuper thin (half a mm or so) clip the keycap uses to atach to the mechanism snapped off. Luckily they sent me a new keycap without a problem.

• The touchpad has a 50/50 chance of not recognizing a right click on the first try

• When the laptop was 1.5 years old or so, the bottom cover suddenly came off on a corner. Turns out, the screws aren’t holding the cover itself, but a super thin piece of plastic that is glued to the cover. and that piece broke off, making the screw not hold the cover anymore. Here I also got a replacement cover without any trouble

• now after over 2 years, the corners of the laptop are showing small cracks in the plastic

I am using the hardware gently. But I walk around with it a lot in my apartment and used it every day. I expect some wear&tear, but I have not seem such a degree of wear on a thinkpad, for example.

Basically: their support is great. The laptop was… okay. Better than most random electronics store laptop.

Now I have a framework for a month, and I love it. As others have said, get a framework if you want repairability and upgradability