We’re currently shopping around for some Insurance (House & Contents), and are trying to decide going direct with someone like ANZ (Underwritten by Vero), or using a Broker (Have received some quotes by Rothsbury, as they seemed to be quite widely recommended).

I’m finding prices similar, but ANZ definitely seems cheaper overall.

I had heard that getting insurance through a broker is better, as come time to put through a claim, they will help you through the process, and get paid out faster. Is this really the case?, and so making it worth the higher costs (few hundred more).

3 points

Been with Initio for a couple years. Were a bit cheaper than AMI who we were with before. Still are last I checked. Never had to make a claim so ymmv

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2 points

Huh i’ve never actually heard of them before. Having a brief read online, there does seem to be polarizing opinions of them, but generally quite a positive review of them.

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3 points
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1 point

Yeah, and peoples opinions of either a broker or provider are obviously tied down to their personal experiences, and I see a lot of wildly different opinions for most of the providers/brokers.

I’m assuming your policy is with the provider themselves? Any plans to move to a broker when you do change?, or are you happy to stay direct.

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1 point

Gotcha 👍

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3 points

I have had a great service from FMG (for household and car insurance) clear language, simple processes and reasonable prices.

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3 points

Good to know. Will keep them in mind for when we come to renew next year. For now, we’ve decided to go with our Bank, mainly due to price and the cashback promotion they currently have.

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2 points

Check out AA, reasonably priced and known for paying out claims without hassle

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2 points

Yeah I did here that AA were pretty good to deal with come claims time.

Though with the slight difference in cost, but mainly due to ANZ’s $500 Cash back offering at the moment, thinking of possibly going with ANZ for a year, with the thoughts of changing in a years time - possibly to AA

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I used to be with MAS, but have since switched to AA. Mainly because it’s cheaper bundled with AA Motor Insurance and AA Membership. But when we had it, MAS was also great, even better coverage than AA, but just a touch bit more expensive.

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3 points

actually didn’t even think of bundling car insurance and the membership through AA. Will look into when we are due for renewal.

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0 points

One key point I missed was that ANZ is currently offering $500 Cash Back on New Home Insurance Policies, which brings the difference between Rothsbury and them to just under $1,000 - Talking quite a difference now.

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1 point

We tried looking at a broker a few years back, and found the same thing. ANZ was significantly cheaper.

We haven’t had to claim at all, ever, so its hard to know if that’s an issue. But we set the excess pretty high so we only cover the big stuff, it makes the insurance a lot cheaper and means we don’t have to do claims unless something serious happens. If you have a low excess it may well be worth having a broker to do all the paperwork and let you know what is or isn’t claimable.

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2 points

Yeah that was sort of our plan as well. Especially for the Home Insurance, we only envision using it if we have major problems, so (touchwood) we won’t be claiming too often.

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2 points

One option is to email the ANZ offer to a broker and ask if they can beat it. They most likely will say no, but they may also tell you the difference between your policy and theirs. That can help you decide.

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