the more i am delving into things, the dell documentations are saying that the two really aren’t compatible except for like an outdated version of ubuntu… I never even thought about this, but looking back in time, I’ve tried many distros and the all have had some sort of internal issues that I couldn’t figure out and had to wipe the disk and try a new one…

Considering it was a windows computer to begin with, is this causing problems with my Linux installations or is it more likely user error? Especially the firmware and driver side of things, as outlined in my prior post. Did Dell lock down their XPS laptops to basically only be compatible with Windows??? Im tired of distro hopping because of all the issues I have with other distros on my machine. I’m hoping you kind folks could help clear this up for me and offer insight? perhaps the bios needs some special configuring to help make Linux work as it should? Thanks

edit: whoops, I should clarify the exact model, I have an xps 13 9310 dell laptop

26 points
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I have two XPS laptops that run the latest Ubuntu Linux flawlessly. Hell, that’s why I bought them. They are literally sold with Linux preinstalled, why wouldn’t they work?

I even get BIOS/firmware updates in GNOME Software!

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2 points

dude how do you get firmware and driver updates via the gnome store??? I know I’ve seen it at least once in my life time, but it’s been a long long time. I have the lvfs repo enabled, so idk what the heck is going on. and when you say they come pre-intalled with linux, is that an option you have to choose when purchsing the laptop?

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1 point

If comes from fwupd which I believe is installed by default on Ubuntu. The manufacturer needs to support it, of course. To get Linux preinstalled, you have to buy one of their “developer editions.” They make them almost impossible to find on their website, but they’re buried there somewhere.

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3 points

thanks, good to know. I dont use bluetooth anyway, so not a problem

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17 points

The real problem is that certain XPS laptops like the 9500 had terrible design problems that dell tried to mask with software in linux. E.g., speaker balancing or high idle power draw. Other design atrocities such as unstable touchpads or improper grounding were initially blamed on linux even though the problem was hardware.

I got mine two years ago and I’ve regretted it since two weeks into it. But since my job bought it for me, I’m stuck with the POS. Do yourself a favor and stick with Thinkpad, or even better Framework.

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2 points

yea i’m just about ready to invest in a new computer. the damn usb-c ports are so unreliable too after years of wear and tear. things disconnect just by the slightest shift in cable.

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2 points

That’s also true! I’m really disappointed in what the XPS line became after 2020. :(

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1 point

Are you sure the ports aren’t dirty? That’s often/always the case with faulty USB-C ports

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I’ve owned 3 of different generations. The first had a broadcom chipset, which gave me occasional trouble. The most recent, ca 2020, was rock solid and worked without issue under Arch. All hardware worked flawlessly. Currently runing Artix on it, and the challenges I’m finding have less to do with the XPS/Linux combo, and more with Artix.

Go ahead; it’ll work fine.

Edit: fixed typos

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1 point

thank you!

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8 points
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Yes, I use one daily. The fingerprint reader of my model doesn’t have the right drivers, but the rest is fine. Bluetooth works on mine, but might be dependent on the exact XPS model

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1 point

Yes, the fingerprint reader on the 13 plus (9320) works fine.

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