I’m pretty sure you can adjust the tip after delivery.
Also, the 18% is likely why your food is cold. Dashers are expecting over 25% now (which is part of why I stopped using them).
You’re lucky that the food being cold is all that’s wrong, because some entitled assholes will fuck with your food if the tip isn’t high enough (even though they accepted the job knowing the tip)
Really don’t think you can adjust it anymore, think that was an old feature. I assumed they were blinded to the tip - you are saying the tip amount actually acts like a bidding war for even getting people to accept the order? That’s even poorer design than I thought.
UberEats still allows it, I believe. But people abuse that feature by “tip baiting” someone to take their order, then removing the tip after the driver has already spent the time, gas, and effort to deliver it. The driver could spend an hour on the order and only make $2.50 during that time, minus the cost of gas. Happens a lot with orders that are several miles away from the restaurant especially, because no one wants to pay enough to make the trip worth it for the driver.
I knew someone that was a dasher. She told me she would eat people’s food and totally mess with it, regardless of the tip. After hearing her stories, I never order door dash or similar anymore.
Possibly, but that wouldn’t have stopped her. If anything, it would have encouraged her. She also stole a lot from stores and friends and was an insane liar. She was a complete piece of shit human.
I really need to shut up about this, but can’t help myself. Who the hell brainwashed society into using percentages on delivery? For a restaurant there is at least a rough correlation between the work done by the server, the time they’ve spent tending to you, and the cost of the meal. Tipping falls apart under any kind of logical analysis, but there’s like at least a little bit of sense in using a percentage here. If I order a $10 burger that you drop off on my porch should I pay you 10x more if you drop off a $100 steak? If you answered yes, please just get fucked.
I agree with you but I believe I have an answer. The implication is, if you can afford to buy the $100 steak, you can afford to tip more. And if you can’t afford to tip more, you shouldn’t but the steak.
Which is horrible, and dumb, and tipping is garbage. But that’s where that comes from.
I drove for a decade before the apps and this is exactly how it worked. Tipping expectation was proportional to distance and most people understood this. If the order was big enough to require multiple trips to the car (basically a catering order or like 20+ pizzas) we’d expect another $5 or so.
As a former dasher myself, dashers are expecting that because it needs to be worth the time, cost of gas, and wear and tear on their car to even do the order.
Doordash only pays around $2.50 per order. If it’s a really bad one (long distance, a slow restaurant that takes up a lot of time, long driving distance) DoorDash might add a dollar or two to get someone to take it. If your food is cold, it’s probably because no one wanted to take your order because it wasn’t worth it, so you have to wait until a driver who doesn’t understand that they’re spending more money than they’re making takes a bad order. Sometimes the restaurant is slow or says an order is ready when it isn’t. The “tip” is pretty much the whole pay for the order. And if the tip is really good, sometimes DoorDash takes part of it without telling anyone.
Also, DoorDash doesn’t always show you the whole tip amount. There’s a note that says “the actual tip may be higher.” Usually it’s not, but they leave that “maybe” in there to bait you into acceptimg orders that cost more to deliver than you earn.
There are definitely some shitty drivers. But a lot of people don’t have a choice but to do gig jobs. People with disabilities who need to have flexible schedules because they don’t qualify for disability assistance and they can’t commit to a schedule because of random symptom flare ups. People with criminal records. People with social anxiety. Minorities. People learning English.
DoorDash is to blame here, not the drivers. They need to call it something other than a “tip.” The suggested “tip” amount should be based on the driving distance, not a percentage of the order cost. And they should pay drivers more out of the “service fees” they get for sitting back doing nothing and letting the app print money for them.
Let’s blame the right people here.
Preach!
Straight up, the drivers need a union.
And back during covid, it was the drivers that helped keep some places from going under because they would have otherwise not been able to have customers at all.
I may not be able to afford the cost, but I respect the fuck out of people doing the work and want them to get paid properly.
