"The evidence establishes that the City knew that its failure to properly enforce the 2012 Bylaw would likely cause harm to the taxi industry.
“A multinational giant was invading Ottawa, and because of the City’s unpreparedness and its lack of efforts to develop a plan to enforce the 2012 Bylaw, the City’s enforcement efforts against Uber drivers were ineffective.”
I cannot say one fucking thing nice about Uber. I attempted to sign up once. Needed to get home asap. Never got a welcome email. Never had my account activated or anything. I literally couldn’t sign up. Ended up alling a taxi and got home.
Fast forward a few months…fucking Uber charges on my bank statement. What account? Doesn’t exist. Tried forgot password…account doesn’t exist. Tried to contact the ‘company’ tells me to login.
Banks refused because ‘you signed up and we can’t prove you didn’t get the ride’.
Only Avenue I had was to find the dispatch for the drivers, and basically protest in the building preventing their drivers from getting help so I could speak to a human.
Fuck Uber to high hell. Taxis saved my ass and I’ve never once been fuxked by taxi (other then them not showing)
Sounds like you had a very unusual experience with Uber. It’s not typical for it to just straight up not work and charge your card.
I’ve written them and any company off that doesn’t have a phone number just because of that experience. It wasn’t a lot of money and I did end up getting it back, but that’s as the day I realized if a company is mostly if not all internet facing (no phone or chance at human intervention), then they have a hard time getting me to even consider being a customer.
I’m sure Uber is fine and I don’t blame any drivers (obviously). It’s just crappy flaw in all communication is via internet.
I say this with no malice or ill will toward you, but rather simply as an involuntary biological response to reading your comment: “Okay Boomer”
Seriously, there are a lot of reasons to hate Uber and say it’s an awful company. But them not having a phone number is certainly not one of them.