I don’t think it was a secret that reddit wasn’t profitable yet, but the way that was posted twisted as a nasty way to take a jab at 3rd party apps was awful.
I mean, have a proper answer ready. Most people would absolutely understand that as a company they need to be “profit driven” to become sustainable as long as they had really open & honest communication with as much notice as possible about changes.
There seems to be this counterproductive instinct by (some) CEOs to just keep silent… it’s not the screw ups that sink you… it’s the lack of communication on it that does. This AMA somehow actually managed to make it even worse by pretending to be ready to talk and then responding with this kind of crap.