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9 points

I’ve had more than one person I work with take screenshots of their desktop, paste them into a word document, then attach the word document to an email to get me to help them with their problem. This has the same energy.

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3 points

Used to work in a place where, to get credentials, a used would need to simple send an email from their mail servers and would be enough… One of them would write a fancy Please add used x letter, print it, have the Head of Whatever sign it, scan it onto non-OCR pdf, then mail it… joy.

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3 points

I’ve always wished Markdown was better supported in email. I work with external companies’ APIs a lot where email is the medium, and typically I use a Windows monospace font for code snippets (I’m on macOS but there are a handful of monospaced fonts that work on both).

It’s very clunky, and I wish the backtick notation would work out of the box. Whoever decided HTML in email was the way to go should be shot.

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2 points

I completely agree, and in general working with email programmatically sucks. MIME is a mimefield.

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