Why did UI’s turn from practical to form over function?

E.g. Office 2003 vs Microsoft 365

It’s easy to remember where everything is with a toolbar and menu bar, which allows access to any option in one click and hold move.

Seriously? Big ribbon and massive padding wasting space, as well as the ribbon being clunky to use.

Why did this happen?

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Flat design may be less distracting to you but that also means it’s less clear, because there are fewer obvious demarcation.

I despise flat design, it’s downright awful design, and done for looks rather than functionality.

Even saying it’s “less distractive” supports this.

Microsoft also did this to obfuscate features, which is pretty apparent when you consider new users used to “discover” features via the menu system. I supported Office for MS in the early days, and this was a huge thing at the time. It was discussed heavily when training on new versions.

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35 points
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Flat design may be less distracting to you but that also means it’s less clear, because there are fewer obvious demarcation.

I despise flat design, it’s downright awful design, and done for looks rather than functionality.

to you

Flat design dominates for a reason—the less visually busy something is, the easier it is for users to wrap their heads around it. This gets proven again and again in user studies, the more busy and dense you make things, the more users miss stuff and get lost.

People’s opinions on the ribbon specifically are obviously all subjective, but I would say the less distracting design would be the one done less for looks, rather it’s a pretty utilitarian design if you pick it apart. This is an interface for productivity tools, and as such the interface should get out of your way until you need it—the ribbon just does that better IMO.

Microsoft also did this to obfuscate features, which is pretty apparent when you consider new users used to “discover” features via the menu system. I supported Office for MS in the early days, and this was a huge thing at the time. It was discussed heavily when training on new versions.

Why on earth would Microsoft want to obfuscate features? There’s no way that motivation would ever make sense.

IIRC one of the main reasons Microsoft introduced the ribbon was that grouping functionality contextually helped users discover features, because people kept requesting features that already existed, but they just couldn’t find. I remember there being a blog on the Microsoft developer site about the making of it that went into this.

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2 points

All that usability testing that Microsoft did is a big part of the problem. Instead of the functionality of functionality being organized under menus by function ….

They made “typical” functions more accessible to “typical” users, but I’m not typical; most people don’t match that average profile. Anyone who uses Office at all frequently are not average users. Anyone who frequently needs a particular functionality are not average users

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Instead of being organized under menus by name, it’s now organized under ribbon tabs by icon, visual grouping, and sometimes also name. It’s no less organized lol

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9 points

How many UI/UX usability studies have you done yourself. Links to results.

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-5 points

Since when is it not okay to have an opinion on how you’d like your computer to work? You’re saying it as if usability was an objective truth, not a preference of majority of users. People are different, everyone is talking about neurodiversity, and you’re saying that loving lowest common denominator UIs are the only acceptable opinion in the light of objective facts.

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1 point

Microsoft also did this to obfuscate features

lol

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