If the food was great, shouldn’t that fact alone give at least one more star? Why are people so fixated with 1 and 5 stars? Don’t they realize there are three other possibilities to rank? I’m upset.
I actually don’t pay much attention to 1 or 5 star reviews. It filters out a lot of useless reviews.
If I do look at one stars, I’m usually just looking for trends of people having specific issues. Or if the overall rank is being dragged down by stupidity. For example I saw like five people leave one star reviews in one weekend because the restaurant was closed due to a water main break…
The food was good, but they were out of many options, and the service was bad. The owner then responds, telling them to kill themselves. I’d say the one star is for the food. Otherwise, they’d get a zero.
I would like to point out that a one star is technically 0. A five star review on Google is a rating of zero to 4. As a 1 star is automatically a given, one can assess an accurate rating by subtracting 1 from all ratings and understanding it’s a four star system in disguise.
Google says this restaurant is a 3.2 rating? That’s a 2.2 out of 4 possible stars. The ratio is corrected. Bringing what google says is a 64% down to the actually 55%. This is the manipulation that an automatic 1 star creates.
