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106 points

I honestly don’t recall any other developer ever saying this before.

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34 points

I think concerned ape fixed someone’s save before.

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20 points

David Szymanski (Iron Lung dev) fixed Jerma’s save live on Twitter and Twitch

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17 points

Deep Field (developers of Unfortunate Spacemen and Abiotic Factor) has actually recreated entire saves for AF that people have lost. The main director has popped into the discord to tell the people himself that he would fix the issue. I thought that was pretty cool.

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17 points

TFW I spent hours of my life debugging an issue that exclusively happens with czech/hungarian keyboard layouts and no one remembers it (to be fair the game was much more obscure than NMS)

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14 points

CoffeeStain has fixed some crazy Satisfactory saves that went all the way back to update 2 from 2019.

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6 points

From what I’ve heard they also specifically used the insane “let’s make the factory into a bowl of spaghetti with a radioactive giant swirl towering over it”-save to do some heavy optimization improvements.

Some players take games to insane lengths in their saves, and it seems those saves can sometimes be hugely useful assets to study, and learn a lot about the game when put into that kind of state.

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11 points

Stardew Valley/Concerned Ape has a policy of fixing saves personally.

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10 points
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Factorio devs fixed a bug that corrupted a 2 year old save from a guy, the limit now is a few sextillion, satisfactory took josh from let’s game it out save to help optimize the game lol, that’s the closest I can remember

Edit: found it https://forums.factorio.com/viewtopic.php?t=101341 the devs also fixed the save for the guy and later updated the game with a fix lol

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2 points

The bug was occurring when playing the same save for 19884 hours !

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3 points

i cant remember off the top of my head exactly which ones, but Wube will take bug reports from vanilla saves and modded saves and fix them all! Great Devs!

They even the concept (with permission) of someone else’s game that they reengineered from the ground up to help multithread the game. They’re simply amazing!

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4 points

Even Nintendo did it with a Zelda and another time for Metroid. I dont specifically remamber which ones tho. Players would get soft locked out of progression and you could send it in and they’d fix it. That was many moons ago tho. No way they’d put that much effort into anything these days.

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4 points

The only other time I’ve heard of this was Stardew Valley. ConcernedApe is a treasure.

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-6 points
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Almost every developer has a system to report bugs.

In the old days it was an email or a forum, lots of devs use Steam forums and discord for this exact scenario still in todays age.

Do you have any devs in mind that don’t have a bug reporting feature where they almost always ask for a save?

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14 points

Reporting bugs isn’t the same as getting personal assistance from a dev to fix an issue specific to you.

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-10 points
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How so? Someone looks at your save and fixes the specific issue related to it. You also have to report it for it to be able to be looked at and fixed as well dude…… how else would they know the issue or be able to fix it…?

The only difference is a dev getting some marketing out of it with this specific case. Every save issue bug is a specific issue that needs to be looked at, you are always getting “personal care” with these issues.

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