It says “unnatural facial expression” under the smiling photo.
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Have you not had a passport before?
MOST countries enforce a neutral expression.
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The person at the DMV was confused why I was staring blankly (actually not, just a neutral expression) when taking a photo for my license. She told me that it’s ok if I wanted to smile. It’s weird how you’re allowed to have a non-neutral expression on driver’s licenses in the US.
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