I was switching to that Up Bank (by Bendigo), but they straight refuse to let me fund my crypto account, so that’s out because I just want basic control of my own money.
I also have a Bank Australia account, but, while they like to pat themselves on the back about sustainability, their service and product is crap, imo.
So what else you got?
Edit: Just realised I should probably have posted this to AusFinance, but ah well!
Been with ING for… hell, 20ish years? My only issues with them are:
- They’re slow to adopt new tech. Tap payments, Google Wallet/ApplePay integration, etc. takes a bit longer than the major banks.
- They screwed me over once on what should have been a routine (and totally affordable) mortgage extension to finance some renovations. I’m still a bit salty about it, but it was mid-covid and I suspect their competitors would have been just as cagey and risk-averse at the time.
For day-to-day regular transaction account stuff they’ve been super chill, and their front-line customer service is surprisingly decent.
Unfortunately ING is slowly watering down or removing the features which made them great - like removing the rebates for international Atm operator fee, or requiring more hoops to jump through just to get the maximum savings interest rate.
Still better than the rest I guess but not as good anymore.
That’s the trick, all banks suck. Some just hide it a while to draw people in. I’m with ING and haven’t had any issues since I’m too poor to need internation atm rebates or max savings interest fee, but that doesn’t mean I’m happy about it. I wish we didn’t live in a system where we are mandated to use private, for profit institutions to store our own money that we earn.
