A game I got on the 14th is still sitting there telling me it has “a pending refund request for this product”.
Am I just too antsy? I thought this would be an automated process.
Has anyone got a time-frame this could take? Being rather new to the Steam world, its all a mystery to me.
Thanks for any help!
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I thought this would be an automated process.
not entirely. while steam does auto approve refunds for games that are both owned less than 14 days & played less than 2 hours, they have a refund department to vet & process refunds. they’ll send an email if what you’re refunding doesn’t fit the criteria for automatic approval:
