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Hey man I’m not saying you’re wrong. I believe what you’re saying. Maybe it’s another one of those things that used to be really good, but has gone down hill over time.
It’s gotten worse very recently. Agreed they are usually on top of complaints. Keep in mind Amazon charges third party sellers a ton and passes the fees on to us, so they can afford a refund here and there.
Like all companies they’re shifting to shaft the user.