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Heiderose Schmidt, a 54-year-old who works in IT, said she was excited and curious when the service started but found it increasingly off-putting as it went along.

“There was no heart and no soul,” she said. “The avatars showed no emotions at all, had no body language and were talking so fast and monotonously that it was very hard for me to concentrate on what they said.”

Yeah and some decent criticism.

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