A man who got kicked off a service because of an alleged remark.

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And this is why you shouldn’t allow things essential to your life to be mediated by some faceless tech giant. Self-hosting may be more effort, but you can at least guarantee that any issues won’t be as a result of some bureaucratic nonsense or administrative error. This is not just smart home stuff - there are similar examples affecting email, photo galleries, file storage, etc. etc.

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