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142 points

We can’t feasibly stop automation, nor should we. We SHOULD be taking the profits back from billionaires that they’ve stolen since time immemorial. Automation means less work overall. But we need to ensure the workers actually benefit from that.

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88 points

Self checkout is not automation. It’s making the customer do the work.

Automation would be: Stick an RFID-tag to all your items, make me check in with my phone at the entrance. Automatically “scan” all the items when my cart and my phone leave the store at the same time. Bill me.

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47 points

Yeah. That’s like saying a buffet automates waiters.

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9 points

As the customer you’re already taking stuff out of your cart and putting it on the counter. Maybe automation isn’t the right word, but it’s certainly more efficient than having a human clerk. It removes a bottleneck.

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2 points

But it’s not a bottleneck. It’s the opposite. An experienced human checker will tap in the code for oranges way before you find it in their stupid menu.

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2 points

And introduces others: “unexpected item in bagging area”

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4 points
4 points

Those Amazon just walk out stores like you’re describing are extremely expensive to setup though. Even a spall space requires tons of cameras and sensors, all items to be placed on shelves a certain way, lots of networking backend, etc. Most business are unable to do so right now and I’d say most buildings can’t accommodate it. My work looked into putting one of those in one of our spaces as a test and the cost/work to make it happen in even a small area of our business wasn’t worth it

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2 points
*

So it will take more time until the tech is cheaper. Or, hear me out, this one is crazy: We employ cashiers!

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3 points

I went to a gas station that had this… it was kind of incredible. Put like 10 items on a sensor and it recognized all of them. Then put them in a bag.

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6 points

I think in terms is control, more people feel as though they can stop/protest automation more than they can take profits back. I think that was the luddite mentality? I speculate, it’s been a while since i learned it in school.

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3 points

They tried the latter, and when that failed, they tried the former.

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