I looked after a house that my brother owned while he was out of the country for a few years. The first tenants were a group home that destroyed the place so much we had to gut the drywall and they never paid the rent until I hounded them endlessly every month. Every month.

The other tenants were just regular families and pretty good for the most part.

I would say I was dealing with something related to that house all the time. Every three weeks for stuff. Leaky faucet, roof shingle gone, branch fell on the lawn, sewer backed up. Big and small, all the time.

And they always called late at night or very early in the morning. This was before texting and email was common, etc.

My brother was paying me to do this, I would have done it for free but he insisted, but I was so glad when he sold that place.

I dealt with everything promptly. A family friend ran a property mgmt business and his crews did all the work promptly and billed us direct. People still always seemed annoyed and dissatisfied. Never again.