They do that elsewhere as well.
The problem is that apps like Doordash also increase the price of each item individually. So if you order from the restaurant itself, the sandwich might be $10 and fries might be $3. But if you order from Doordash, the sandwich will be $12 and the fries will be $4, then they have delivery fees, AND have all of these other extra mystery fees and then paying the delivery driver on top of that.
Door Dash here has free deliver over 15 bucks at all places but one. The service fee isn’t mystery. It’s 2.5%.
Like I said above. Only one local near me have different prices on Door Dash and in store. FYI the restaurants/stores set those prices.
Technically, the delivery fee is usually $0-5, but that’s not why it’s so expensive.
As I said, there are hidden fees too, not just service and delivery fees. Each menu item will have a hidden increased cost. I noticed this once when I compared the line items to a bill I had in the restaurant versus my Doordash bill. They increased the price of every single item on the menu and the app doesn’t tell you that they do this. Does this not happen in your country? I’d encourage you to do a test and check by looking at the prices of each item in the app versus going to the restaurant and seeing what their prices are.
Our delivery and service fees will also fluctuate depending on the date and time of day. It is not a constant number and will increase during dinner time and etc.
As I have already said, SEVERAL TIMES ALREADY, there is no price difference between items on Door Dash and instore/restaurant except for the Loblaws grocery store.
These prices are set by the buisness and not Door Dash so your locale may differ but it’s not an issue with Door Dash but the individual vendors.
Another local pizza place is on Door Dash and it is ~1 dollar cheaper per item and free delivery, however you cannot choose your own toppings from thier Door Dash store.
Subway is on there. The prices for everything I get are the same price. Double meat is $4.00 on both apps, extra cheese is $2.00 on both apps.
McDonalds has the same price on their app and on Door Dash for everything I regularly order. Door Dash offers free delivery and has smaller fees.