Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It’s also making my speeds almost dial up speeds. Is there a way to fix it?
The levels look good although you are missing some downstream and upstream channels. Should be 32x4 at least. Do the signal levels change when you move the modem? Also, what part are you moving? Sounds like a broken coaxial port on the modem to me or something like that.
If that’s the case idk it’s broken on the inside or not but you can’t even move the port. They did say there was an outage and are fixing it but I saw no trucks in the area when I left. Unless it could be in another nearby town that also affects other towns. But I do have a tech coming out tomorrow that I will explain everything I did and maybe suggest to him a new modem just to see, yea I’ll end up paying the rental fee again but it’s better than nothing
