I noticed my X20 Seagate from Newegg was missing 7 months from it’s warranty when registered on the Seagate website. This is a common issue, and Seagate usually corrects the warranty expiration date without issue.

However, after supplying the info on this new Exos X20 “Shipped and sold by Newegg”,Seagate support informed me that my drive is OEM and doesn’t have a Seagate warranty.

I’m already 18+ hours into a full parity sync on this drive - but definitley am concerned about having no warranty on what is supposed to be a brand new HDD.

What would you do in this situation?

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I would definitely contact seller for that. Warranty is one of the things why you get the new drive, at least that is critical to me. Return the drive if they would refuse to provide you with the warranty.

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We are digital librarians. Among us are represented the various reasons to keep data – legal requirements, competitive requirements, uncertainty of permanence of cloud services, distaste for transmitting your data externally (e.g. government or corporate espionage), cultural and familial archivists, internet collapse preppers, and people who do it themselves so they’re sure it’s done right. Everyone has their reasons for curating the data they have decided to keep (either forever or For A Damn Long Time ™ ). Along the way we have sought out like-minded individuals to exchange strategies, war stories, and cautionary tales of failures.

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