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In its FAQ, Dropbox contradicts this claim, saying, “We won’t let our third-party partners train their models on our user data without consent.”
In July, the company announced an AI-powered feature called Dash that allows AI models to perform universal searches across platforms like Google Workspace and Microsoft Outlook.
Still, multiple Ars Technica staff who had no knowledge of the Dropbox AI alpha found the setting enabled by default when they checked.
It also says, “Only the content relevant to an explicit request or command is sent to our third-party AI partners to generate an answer, summary, or transcript.”
Log into your Dropbox account on a desktop web browser, then click your profile photo > Settings > Third-party AI.
On that page, click the switch beside “Use artificial intelligence (AI) from third-party partners so you can work faster in Dropbox” to toggle it into the “Off” position.
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