It’s anecdotal, but for me they’ve been better than ever over the last year.
Agreed about the competitor issue, although I don’t recall any competitor who was even close or looked like on the path to become close.
I tried ordering something from Newegg the other day just to avoid using Amazon. I didn’t need it right away, but then saw ETA was 2 weeks. From Amazon it was next-day (so I could do the thing I wanted to do that weekend). Cancelled the Newegg order.
I don’t know how we get a viable competitor on that front, but damn, there is no one that seems close on the logistical front.
I’m hoping some antitrust effort will lead to Amazon being forced to open up its warehouses/shipping to other retailers, I guess.