A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”
DPD is the worst, at least here in south Germany. The delivery personel don’t give a single shit about their jobs (pretend you weren’t there when they didn’t even ring, give your package to a neighbor and put the notice in someone else’s mailbox, or write a name that doesn’t exist), they lost my packages at several occasions, and the customer service is useless.
I can never decide if dpd or Hermes are worse. Ups never even tries to get a package to my door either, but at least they reliably end up at the last videotape rental store in town. DHL is best in my experience, but on a rapid decline to ups levels. (Except for small stuff that gets delivered by the Deutsche Post guys on bikes, those guys are awesome)
They take a picture of their own feet half the time when they deliver the package.
