A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”

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3 points

I’m in the UK and my experience is that DPD are one of the better ones, never had any real problems with their deliveries and updates by email and app are great.

But I suppose, we have Yodel and Evri as alternatives and they are proper terrible so the bar isn’t very high!!

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