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18 points

i was really disappointed by gmail when i was forced to use it at work. i was not looking forward to use it, but i wanted to give it a chance. i don’t understand why its so popular. there are so many annoying gui issues:

  • new mails in a “folder” make it bold, but selecting the folder to look into the mails, also make the folder bold
  • the real settings interface is hidden behind two clicks, i think i never used the settings visible after the first click…
  • the “new mail” interface is a joke. i want to write a mail, not a chat…
  • you have to use # to delete mails.
  • you can not select multiple mails with shift, but you have to use those check boxes in the front of each line.
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7 points

there’s tons of annoyances in the ui… and if you dare hook up a regular imap client you get a whole different batch of them.

it’s popular because of the viral nature of its beginnings. it was ‘new’ from google so got more than its fair share of media attention, lots of storage (for the time), and you needed an ‘invite’ to get in–people were selling them on ebay, ffs.

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5 points

Having migrated from yahoo a long time ago, Gmail was a significant improvement in usability and spam filtering. And even today with its flaws, gmail is still better than most other services I’ve tried. The only comparable ones I’ve tried are probably outlook and zoho.

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