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89 points
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Companies like chrome because it’s the most used browser. So if they develop for it, and only for it without caring of compatibility on others, then it’s cheaper. And since they don’t want you to use another browser and complain that their site is broken, the just block you.

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42 points

Which is kind of dumb, because if you target Firefox you are writing to a standards compliant browser that means your code should work on all other browsers. Chrome came when IE still owned the internet and their goal was to offer a faster browser that still worked, so now chrome has a bunch of hacks coded into it.

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23 points

Sometimes the president or CEO just doesn’t give a shit even when devs tell them otherwise.

Devs don’t always get a lot of choice when the upper management thinks chrome is better

It’s why baracuda only really advertised in airport terminals everywhere.

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9 points

Devs don’t always get a lot of choice when the upper management thinks chrome is better

The devs can tell management they’ll make it work on Chrome while really making it work cross-browser. It’s not too hard to make a site cross-browser these days, except for Safari sometimes having weird bugs.

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30 points

Shouldn’t they just commit to follow the web standards? Most modern browsers strive to follow those standards.

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30 points
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Well chrome should, yes. But they don’t.
Then some JavaScript framework developers think “well this non-standard feature is neat, let’s use that everywhere” and then companies who use their framework (or a framwork dependent on it) can’t support all browsers.

It’s a multilayered problem (as always) with lots of individually decisions that make sense, but don’t work out in the end (as always).

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11 points

I think the most annoying thing here is the decision to blanket ban other browsers. Why not just have a little drop-down bar at the top that says ‘You may encounter issues, we recommend browsing this site with Google Chrome’, instead of completely blocking access? The cynic in me suspects it’s linked to advertising.

If one changes the user agent in Firefox so that it announces itself as Chrome, most of these sites work just fine. Adobe Express is the last example I tried.

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4 points

Because that would reveal that their site is flawed, instead of blaming the customer for not using the right browser.

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1 point

Doesn’t have to be, some features are only available in certain browsers (usually Chromium). For example AFAIK Chromium is the only browser that allows you to connect in the browser to Bluetooth devices, its the only browser that can access for example a phone’s NFC chip or that can interact with USB devices.

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