4 points
Windows treat the user with respect for their time and don’t tell you to stare at a man page for 10 minutes
When I run across Error 0x0000011b or whatever, and there’s no official documentation on it, it doesn’t feel much like respect for my time at all. I’d sooner stare at a man page for 10 minutes than dig through every Microsoft support forum post and try every weird arcane fix.