I just got my package of new earphones from Best Buy, and the box was fucking empty. I mean there is the box and instruction manuals and charging cable, but the actual earphones aren’t there. They’ve used Shipt (which is like a doordash but for packages) but the box was inside another layer of packaging which was supposedly sealed before the delivery person got it so I’m leaning towards it being store employee theft, or someone returned an empty box and the employees didn’t verify it.
I’ll be contacting Bestbuy and Credit Card issuer as soon as customer support hours start.
I’ve literally never lost a package, I’m just so, annoyed. The money will probably be back, but like dude I just wanna listen to some music. Ugh… I guess phone speakers will have to do for now.
PSA: Record a video when opening packages just in case you need to file a dispute. I didn’t but I don’t think there’s gonna be an issue since these things rarely happen to me and disputes are rarely filed.
So have you ever been defrauded?
Update: I used the customer support chat and told BestBuy about it, and they gave me a replacement, this time I picked it up at the store and opened the box right in front of the employee just to be safe. Nothing was missing this time. 😀
I ordered a Noctua CPU cooler from Amazon a few years ago. It was sold to me as new, and it definitely looked new, but when I opened the package to the it out and install it, it was missing several components. It had obviously been opened and either used or at least taken apart, then put back in the packaging.
I didn’t feel scammed necessarily, but it was extremely annoying. I had no trouble with Amazon taking it back and sending me a new one. Honestly the only reason I think you’d have trouble is if your account has a history of questionable or large returns.
If it’s sold by Amazon, Amazon will eat the cost on most stuff and allow returns for pretty much anything
If it’s “fulfilled by Amazon” they can’t just eat the cost. Either the seller or buyer has to pay.
It can be hard to tell which is which before buying.
On Amazon’s website. Directly below the “Add to Cart” and “Buy it Now” buttons it tells you exactly who is selling it and who is shipping it. I’m not sure where the difficulty lies in checking?
Because sometimes it says “refurbished by Amazon”…
Would you assume that means Amazon is the seller? I did, and I was wrong.
In the early days of smartwatches I ordered one from the manufacturer directly. The price tag and its features all sounded too good to be true, and it was. I don’t even remember their name but I was so hyped that I didn’t even do basic research.
I waited and waited and after a few weeks I did a search online. Turns out the whole thing was a scam, I found tons of blog posts about people either not receiving theirs or getting something that barely worked.
It was too late to do anything about it but I learned my lesson the hard way.
I once thought “Amazon refurbished” was a program by Amazon…
Turns out they just throw that label on random companies that refurbished on their own.
Bought a cellphone from one, they sent me the wrong phone model, and I paid for unlocked and they sent me one locked to a different carrier, then said that carrier was the most popular (it’s not) and they assumed it was what I wanted.
When I was complaining about that, they told me all I had to do was put it in a UPS drop box, explicitly told me I didn’t have to go to a store.
According to them, they never got the return.
I talked to Amazon, and their customer service just flat out lied and told me they could see the return was in transit.
Weeks later Amazon tried to charge me for the phone, and I had to do a charge back. Because apparently following the sellers instructions to put it in a drop off, meant I couldn’t prove I mailed it.
I have no idea if I was sent the wrong phone intentionally as a scam where they were always going to say they didn’t get the return, but it definitely felt like it by the end of it
Only on Runescape, it taught me enough for life.
My ex-gf was almost victim to one of the Nintedo Switch selling sites when there was a shortage. They constantly changed domains and had it really professional looking, but buying anything from scalpers is risky especially when it looks too good to be true like that.
