I’m not blind but I browse with images disabled. This means I can no longer login to Protonmail because they push CAPTCHAs. I know some CAPTCHAs have an audio option but I just get a blank box from Protonmail’s CAPTCHA. So I was wondering how blind people deal with that, or if they are simply excluded from using #Protonmail.
They use captchas? I’ve never seen one!
Ah, well then I would guess you’re not using Tor and perhaps Protonmail is discriminating against Tor users. I used to access protonmail’s clearnet site over Tor and got the CAPTCHAs. Then started using PM’s onion service (in fact I was told the onion service avoided CAPTCHAs) but in fact it still gets CAPTCHAs.
@ObviouslyNotBanana @main I saw one while signing up. So I didn’t even complete sign up. I don’t trust a company that uses inaccessible CAPTCHAs with my email.
There’s an option to skip the captcha if you’re using a screen reader. They then use other heuristics to determine you’re a human. It didn’t work for me the first time, but then did. You may or may not be able to use it if you navigate with the keyboard.
Are those heuristics low bandwidth or is audio involved?
I disable images because of bandwidth consumption. So I’m wondering if it makes sense to install a screen reader in my case.
Thanks for the tip!
Although it’s a tricky decision because if the server can detect that you use a screen reader, then your browser fingerprint uniqueness would increase quite a bit.
Do you mean you browse the internet in general with images disabled? If so, why?
Indeed it saves bandwidth – which is particularly important for those with a limited connection. I like it as well because so many images actually downgrade the UX anyway.
It’s a better carbon footprint to nix images but then we get punished for it by anti-bot websites. Bots also neglect to fetch images so I get hit with false positives for robots more frequently.
(Not sure if mentions work on Lemmy… mentioning @aibler@lemmy.world for good measure)
There are audio captchas, you know
Specifically in the case of Protonmail? That was part of my question. I saw no audio CAPTCHA option.
Then we should raise it to the developers, this is unaccessible that they don’t have audio captchas
Yes, but to be clear my test may or may not be valid in terms of what a blind person would experience. Unlike a blind person I do not use a screen reader. I merely disabled images and saw no visual indicator of an audio option. I would expect blind people to disable images as well because they would only slow them down for no benefit. But someone else said that they bypassed the CAPTCHA completely due to having a screen reader.