Then they should state that in the Terms of Use, where they grant themselves permission to terminate if the “Account has been inactive for more than six months.” (Or better yet, remove the clause entirely.)
An email claim that they won’t enforce that clause does not make it okay.
This is the basis of the ASUS warranty issues recently when they had exploding AM5 motherboards and vague text about EXPO support voiding warranty, painting themselves into a corner when they only had unsupported firmware that would technically void warranty.
It doesn’t matter that the company says “Oh we won’t enforce that rule” but they still keep the rule in place.
TL;DR They won’t delete an account that contains purchased games.
Pretty sure if they were doing that it would be a field day for lawsuits.
Oh I’m sure in the ToS it mentions that we don’t own anything and they have the right to cut access whenever they want for any reason and that you can’t sue them for it
I’m not a lawyer, but I vaguely remember hearing that Terms of Service can’t protect a company from everything. I seriously doubt a company could get away with that when it was brought to court.
Ubisoft reserves the right to terminate Ubisoft+ or any of the Ubisoft+ Services, at any time and for any reason, with at least thirty (30) day notice to you.
And yep:
you waive any right to a trial (by judge or jury), you waive any right to participate as a member of a class in a class action or similar proceeding
I doubt it would tbh. It’s more or less equivalent to Nintendo shutting down the eshop, or an MMO terminating its online service.
You do not own digital games, you own a license to use a service that may or may not be provided to you.
Hmm.
Pretty sure you don’t own ANY games anymore, unless you fully pirate them. The physical discs aren’t big enough to have the full game and really contain the license to play, which is why downloads and updates are prevalent before you get to play on most systems.
Is this correct or have I read incorrectly online?
If I’m correct, then my point is really that if players let this stand then a company can do anything to any game you’ve “bought”.
In 2021, I got an email that said: “We have temporarily suspended your inactive Ubisoft account and will be closing it permanently in 30 days in accordance with our Terms of Use.” - And my account had two games at the time.
Just curious: Had you purchased those games, or had you claimed them for free as giveaways? If you purchased them, it appears to contradict Ubisoft’s statement in the article, so that would be meaningful to know.
That was an attempt…
The important takeaway here is not if they do that or not, it’s that people absolutely took it for granted that they would. That’s the message here’s Ubisoft
Their response is such bullshit. If it didn’t blow up on socials, they absolutely without a doubt would have done it, and even now they say they won’t, but their automated systems claim otherwise
