Fucking absolutely!
this is like years too late, I’m not going to mcdonalds for ice cream anymore, especially not now that it’s almost 6$ for a mcflurry. l can spend that much buying M&M’s and the ice cream myself and grt more than one serving for it
Lets not forget the debacle where a third party company designed a cheap and permament fix for the ice cream machines and mcdonalds responded by comiting libel against that company. The company that makes the ice cream machine then outright stole their IP (found to have outright copy pasted code with comments and all) and briefly sold it as their own fix before I belive discontinuing it.
Kind of like the ice cream machine fix version of ‘embrace, extend, extinguish’ but with all the finesse of beating someone up in an alley.
its weird how every joke about some aspect of america is just some kind of corporate corruption.
FINNALY MCDONALD’S ICECREAM IS NO LONGER LEGENDARY
It doesn’t surprise me in the least that franchisees would stop selling ice cream, and claim the machine is out of order. It’s by far the most rational response from their perspective. It also has the benefit of conditioning your customers not to expect ice cream. But that then begs the question: who owns the McDonald’s experience, the experience deliverer or the brand owner?
I worked at a McDonalds in high school, and there were two reasons it was out of order: 1) standard “machine is broken” and 2) cleaning issues.
It took an employee almost an entire shift to clean the machine appropriately to pass health inspection. To their credit, there was never any half ass cleaning attempts, we always had to sterilize the machine. People would come in and joke about how the machine is down, “haha”, but in reality some poor sap is scrubbing down the parts that look like they belong in a bondage torture film.
I read that the machines are engineered to ‘break’ easily as a pretext to force cleaning. Supposedly McD’s worry in a scenario with non-self-sabotaging units is that the worst franchisees would rarely clean, leading to customers getting sick, leading to brand risk worn solely by McD. You’d be better placed to determine the truth of that.