This has not been my experience at all.
I get where this is coming from. In the Blender space it can be pretty intense because it’s such a popular project, but I cringe so hard when I see these whiny posts like
“Why can’t the lazy devs just get off their butts and fix [my specific issue]?!?!”
People got so used to “customer-brain” they forgot how to be civil.
Asking open source devs to fix a problem = creating an issue no?
If the issue is too vague it gets ignored and if it’s specific enough it’s really helpful
Totally the other way around IMO. Have you seen App Store reviews? 😂
Yeah, not even slightly true. Know a few people who work support for a major piece of financials software. Company has a written procedure for dealing with death threats that gets exercised multiple times per year
The level of entitlement is the same, but the main difference is that companies have buffer layers standing in between the people doing the work, and the people receiving the complaints. Programmers there are shielded from receiving hundreds of thousands of complaints directly from users. Those buffer layers don’t exist in open source.