The national survey of 2,932 Canadians, conducted by Maru Public Opinion as part of the Canada’s Most Respected Awards Program, found that Costco was the most respected food retailer in Canada for the second consecutive time.
Was this posted on Bob Loblaws law blog?
Loblaws can suck my fucking dick, after they stole money from me and fucked my credit with their PC financial bullshit and then never even gave me a refund or response after spending over 15 hours on the phone and in person has put me to the point where I no longer use any of their services when possible.
LOBLAWS NEEDS TO BE REGULATED.
Costco’s business model makes way more sense than most other grocery retailers. My only complaint previously was that the sheer volume of groceries you needed to buy to make it worthwhile turned it into more of a mecca of car-dependency culture than anything.
Now that there are somewhat affordable delivery options, they are head and shoulders better than any other grocery store in my opinion.
Costco’s business model makes way more sense
Yes, there is something to be said about only opening stores in high density, high income neighbourhoods. With only 855 stores worldwide (and only 107 in Canada), they are able to generate well over a billion dollars in net income by doing so.
But there is only so many high density, high income neighbourhoods, and they can only handle so many stores. It is not really a duplicatable model. Instead, Loblaw and the like go where Costco refuses to. You can actually find their stores in small towns and other poduck places.
Sure, it’s not nearly as profitable serving the poor. Loblaw has over 2,400 stores, yet only sees a measly 500 million dollars in net income, but ultimately someone needs to service those markets. And, really, it’s still a pretty good gig. Old Galen there isn’t exactly hurting.
What’s telling is that some of Loblaws brands actually went up in the survey. When you own so much of the grocery business and have a captive customer base you can do pretty much whatever. Do we have any antitrust legislation in this country?
We have some of the most concentrated markets in the world in certain sectors, notably the telecom cartel. Due to car culture and the advent of the supermarket, we don’t have small neighborhood grocers anymore. We do here in Vancouver, small immigrant run shops, and let me tell you, the quality is high and the prices are WAY lower than the national chains.
I was a loyal Superstore customer for 15 years (prices were good, quality was good, selection was good) until this year when I was on my account and saw a link that showed me how much I had saved from my PC membership, which promised discounts on PC brand stuff which I bought frequently, but most notably 20% off diapers/baby products. Surely having a a small child and baby on the way I would recoup the $99 annual fee in just a few boxes of diapers! $68 in six years. I had never seen any notion of such a report before, it was the first time I ever checked. I assumed the discount was given in PC points or something, but no, I was just grifted out of $550. It was the last straw and I wish I had bought my Costco membership a decade ago.
PC optimum credit literally stole money from me, I applied for a card and got approved, they told me to set up a debit account to pay off the credit card and had me transfer in $10 to make sure it worked. Then a week went by and I didn’t get my card so I logged into my account only to see that they had blocked access to both of my accounts. 15 hours on the phone and in person and I never got a straight answer out of them as to why it happened and I never got my money back. My dad ended up convincing me to let it go cause I was about to take them to fucking small claims court, scammers!!!
