Q. Is this really as harmful as you think?
A. Go to your parents house, your grandparents house etc and look at their Windows PC, look at the installed software in the past year, and try to use the device. Run some antivirus scans. There’s no way this implementation doesn’t end in tears — there’s a reason there’s a trillion dollar security industry, and that most problems revolve around malware and endpoints.
No major corp I’m aware of is excited about these changes. Legal especially would like there to be the minimum records retention required by law, and a months long AI searchable database of individual user actions on a PC is a nightmare scenario for them.
If the IT departments of any major corp allows anyone within their network to enable this feature, they and everyone the work for need a permanent waning label for idiocy and utter incompetence attached to their resume.
Can you elaborate on what “subpoenable information” means. Like I have a vague idea but im not super clear if thats like a legal term with special considerations or whatever. Elaboration would be helpful.
Not OP but the scenario described is say… A company and a specific manager gets sued for harassment. The plaintiff can be entitled to discovery related to the complaint, and that could now include the searchable screenshot database from the managers computer showing all the clear evidence that he harassed the plaintiff. Nightmare scenario for legal departments of companies.
On the other hand, this makes it much easier for a corporation to spy on its employees, so I think at least some of them are in favor of this.
The damage is mitigated by the fact it only recalls last 3 days by default
“By default” meaning it can be changed.
Then someone in the company gets their device compromised, and security starts looking what happened on the device that time. “We’d have that data, but it was deleted yesterday because of the retention policy on recall” -answer from that new guy in IT dept. Security then reminds that the company policy requires minimum 30 days retention for all logging of security events.
The article references family, domestic violence, employers, and fraudsters but doesn’t really focus on legal liability.
They OCR the entire screen and store it in plaintext?! There is no way… I know it’s Microsoft we’re talking about, but are they really this stupid?
It’s encrypted; the author is pointing out that it has to be decrypted to be used, and then the data can be obtained.
Security and privacy concerns aside, I saw someone commenting on the use case, asking who would ever want something like this.
One problem I hadn’t appreciated for a long time was that some people apparently have real problems with dealing with the Windows UI in terms of file access. They don’t know where their data is being saved. This, in my opinion, is in significant part a Microsoft UI problem induced by various virtual interfaces being slapped on top of the filesystem (“Desktop”, “My Documents”, application save directories, etc) to try to patch over the issue that the filesystem layout was kinda organically-designed in a kind of cryptic way back in the day.
But if you can remember a snippet of text in what you were working on, you can find that thing again even if you have no idea where you stored it. Like, it’s content-keyed file access.
That’s not very useful to a techie. They know how to navigate their system’s filesystem, and even if they lose track of a particular thing, they know how to use the system’s filesystem search tools to search for filenames or content. They can search for recently-modified files. They know how to generally get ahold of stuff.
But for the people who can’t do that, reducing their interface to a single search box might make file access more approachable.
Now, let me reiterate that I think that a whole lot of this is Microsoft repeatedly patching over UI problems they created in the past rather than fixing them. And they’ve done this before over the decades with stuff other than document access. It’s hard to navigate the filesystem to find an installed program a la the MS-DOS era, so they stick stuff in a Start Menu to make it more accessible. That gets too crowded, installers start slapping shortcuts on the desktop. That gets too crowded, installers start adding system tray icons. That gets too crowded, the Start Menu becomes searchable. Each interface just becomes progressively less-usable and the solution each time is to stick a new interface in on top of the old one, which in turn contributes to the complexity of the system as a whole.
But that doesn’t mean that they aren’t trying to address a real problem.
I think that they’d do better with something like having a rapidly-accessible log of recently-accessed files (like, maybe have the filesystem maintain a time-based doubly-linked list of those) and be able to rapidly search the content of documents based on mod time so that recent stuff gets hit quickly, then trying to make their existing search tools more accessible. That doesn’t replicate data across the system and produce some of the problems here. It also permits for fully-searching content, rather than just the stuff that was on a screen when the Recall system grabbed a screenshot and OCRed it. Maybe they’ve done something like that in recent years; I’m many years out-of-date on Windows.
I’d also add that I think that personal computer systems in general would benefit from giving users better control over where their data is replicated to. It’s kind of confusing…you’ve got swap (well, encrypted swap probably helps somewhat with this). Browser history. Any clipboard manager’s retention. Credentials stores. Application-saved copies of in-progress files. Various caches. If you use some kind of cloud-based storage, you’re pushing data out to other computers. Backups. Just a lot of state that can be replicated all over the place and is hard to go back and track down and remove. That’s even before stuff like issues with doing secure deletion on existing filesystems (which we had a conversation about the other day, everything from log-structured filesystems to wear-leveling on SSDs inducing data replication). If you want something definitely gone, be able to manage your data’s lifetime, something that I think that a lot of people – even non-techies – would like, you really have to have a lot of technical knowledge of the system’s internals as things stand today. This Recall thing is egregious, replicates data all over, but it’s far from the first feature that makes it harder for people to understand and control the lifetime of data on their computer.
I don’t think that the software world has done a great job of letting people control that data lifetime. And I think that it’s something that a user should reasonably be able to expect out of their computer.
There was an article going around a while ago that was arguing most users these days, including the youth we often stereotype as “digital natives” who “get computers”, don’t understand file systems. They might not even know they exist as a concept.
Which makes sense if you’ve only ever really used modern UIs. You don’t have to know anything about files and folders. I bet a lot of people don’t even know they exist in any meaningful way.
Most users are shockingly ignorant, and a lot of them are not really paying enough attention or interested enough to learn much.
I remember reading an article a few years back about physics undergraduates who didnt know how to use a computers file system. They could learn, but these are smart likely at least fairly tech inclined kids and they didnt know how to navigate folders on a computer at 18.
My daughter certainly doesn’t have a good understanding of file systems even though I’ve been trying to teach it to her.
I don’t think any of the UX problems you’re describing have been solved on any platform. If anything Windows is one of the better examples here, because I’ll be fucked if I can ever find a file on Android and don’t get me started with Linux.
Yeah this is why Apple has been slowly peeling away traditional file / folder features from front and center. The user doesn’t care where or how they get their files, they just want them at any given time. Spotlight being the most successful at obfuscating where anything is yet allowing access to everything. Microsoft has started to pick up on that and attempt to solve the same problems.
The bizarre thing is, they have solved it. PowerToys Run is the Spotlight omnibar of everything and they bizarrely haven’t chosen to bake it into Windows proper. I can’t use Windows without it now. Search files and folders everywhere faster than the start menu search, search running processes, execute commands, do maths, calculate hashes, open web pages. It’s fantastic.
Do you really need screen snapshot to do fine grained search though? It sounds like you’re describing Spotlight in some way https://en.m.wikipedia.org/wiki/Spotlight_(Apple)
I completely agree with this. I work as a User Experience researcher and I have been noticing this for some time. I’m not a traditional UX person, but work more at the intersection of UX and Programming. I think the core problem when it comes to discussion about any software product is the people talking about it, kind of assuming everyone else functions the same.
What you mentioned here as a techie, in simple terms is a person who uses or has to use the computer and file system everyday. They spend a huge amount of time with a computer and slowly they organise stuff. And most of the time they want more control over their stuff, and some of them end up in Linux based systems, and some find alternative ways.
There are two other kinds of people. One is a person who uses the computer everyday but is completely limited to their enterprise software. Even though they spend countless hours on the computer, they really don’t end up using the OS most of the time. A huge part of the service industry belongs to this group. Most of the time they have a dedicated IT department who will take care of any issue.
The third category is people who rarely use computers. Means they use it once or twice in a few days. Almost all the people with non-white collar jobs belong to this category. This category mainly uses phones to get daily stuff done.
If you look at the customer base of Microsoft, it’s never been the first. Microsoft tried really hard with .NET in the Balmer era, and even created a strong base at that time, but I am of the opinion that a huge shift happened with wide adoption of the Internet. In some forum I recently saw someone saying, TypeScript gave Microsoft some recognition and kept them relevant. They made some good contributions also.
So as I mentioned the customer base was always the second and third category. People in these categories focus only on getting stuff done. Bare minimum maintenance and get results by doing as little as possible. Most of them don’t really care about organising their files or even finding them. Many people just redownload stuff from email, message apps, or drives, whenever they need a file. Microsoft tried to address this by indexed search inside the OS, but it didn’t work out well because of the resource requirements and many bugs. For them a feature like Recall or Spotlight of Apple is really useful.
The way Apple and even Android are going forward is in this direction. Restricting the user to the surface of the product and making things easy to find and use through aggregating applications. The Gallery app is a good example. Microsoft knew this a long back. ‘Pictures’, ‘Documents’ and all other folders were just an example. They never ‘enforced’ it. In earlier days people used to have separate drives for their documents because, Windows did get corrupted easily and when reinstalling only the ‘C:’ drive needs to be formatted. Only after Microsoft started selling pre-installed Windows through OEMs, they were able to change this trend.
Windows is also pushing in this same direction. Limiting users to the surface, because the two categories I mentioned don’t really ‘maintain’ their system. Just like in the case of a car, some people like to maintain their own car, and many others let paid services to take care of it. But when it comes to ‘personal’ computers, with ‘personal’ files, a ‘paid’ service is not an option. So this lands on the shoulders of the OS companies as an opportunity. Whoever gives a better solution people will adopt it more.
Microsoft is going to land in many contradictions soon, because of their early widespread adoption of AI. Their net zero global emission target is a straightforward example of this.
I don’t think that the software world has done a great job of letting people control that data lifetime. And I think that it’s something that a user should reasonably be able to expect out of their computer.
That’s true.
I once thought about this, that maybe it’s a good idea to use a tagged and maybe log-style filesystem, where 1) every directory name in file path becomes a tag for it, other than the user-added tags (which can be searched separately), 2) there are temporary and permanent files, where temporary ones are deleted once their lifetime passes or that plus once the space is required, while permanent ones are stored indefinitely, 3) with hardlink functionality transparently available to the user, from the GUI, 4) the GUI itself should drop the bullshit and return to DOS times in the sense of control - with this thing I describe it may well be that the casual user won’t feel as lost as they do now.
Maybe (again, transparent and user-accessible) filesystem overlays for every application are a good idea too here, like with Docker, chroots, MacOS DMG images, etc.
In addition to that indexing file contents may make sense too, like you said.
Frankly there are so many good things one can do which haven’t been done, before just OCR`ing everything on the screen and storing it.
About “why MS chose this” - because they consistently choose the dumbest and ugliest way to deal with any problem. The heaviest artillery available, to look relevant.
Offtopic - the searchable start menu problem is what scares me off Gnome every time I try it. You just get that tablet-like one-level place with a search field and icons. A frigging lot of fscking icons for every dot-desktop file Gnome found. Then I panic and get back to FVWM.
Are Microsoft a big, evil company?
A. No, that’s insanely reductive. They’re super smart people, and sometimes super smart people make mistakes. What matters is what they do with knowledge of mistakes.
I have no doubt there are smart employees, but they don’t call the shots. Case in point.
The dude set up a strawman argument, then didn’t even bother to burn it down properly.
Being super smart and super evil are NOT mutually exclusive. Intelligence =|= morality.
Why reach for a fictional example when so many real world examples exist? Just curious because I think of Bezos, Musk, and to a lesser degree Gates as examples of smart people doing bad things. I mean there’s several very smart people that have done good things as well but those are harder to come by. Even people like Alfred Nobel created something he thought would save the lives of miners only for his invention to be used for war. Einstein also did a lot for the advancement of theoretical physics and his work was subsequently used as the foundation of the atomic bomb. It’s actually way harder to come up with a Tony Stark type smart “good guy” in the real world for me because reality is often far more grey.
As we get older, I tend to agree with the supervillains.
Lex Luther wants a weapon to counter this insanely strong, invulnerable Superman that can destroy the planet … I’m like: Yes we should
Magneto considers mutants superior and if humans wage war, then mutants have the right to wage war back, and win. Survival of the fittest. If I was a mutant, I would be on Magnetos team.
https://www.middleeasteye.net/opinion/zone-of-interest-oscars-banal-dreams-nazi-settler-colonialism
On what morality is: This was a quick read about what enables dehumanization and mass atrocity, as relevant to both history and ongoing fascistic settler colonial imperialism.
Unpopular Opinion: This is why Microsoft were such assholes about making sure Windows 11 required a modern TPM and this is also why they are forcefully rolling out Bitlocker encryption turned on by default on all Windows 11 PCs.
Is Recall still a fucking stupid idea? Yes, resoundingly so. But they’ve half-ass considered the risks, it seems. The forceful rollout of Bitlocker is dumb and short-sighted in its own right, and it wouldn’t make a person completely secure from outside attacks rooted in a Recall exposure.
Hardware controls are meaningless if an attacker gets you to click on a dodgy link in a phishing email or you fall for a social engineering scam when “Microsoft” calls you because your computer has a virus.
Theoretically, Microsoft could protect against most attacks. Apple has done it by making it increasingly impossible to touch kernel level stuff without an MDM. Every release they lock up more of the system. It means they are drifting toward iOS on their Macs, where the user doesn’t own their device, but it is an effective blocker to stuff like this, baring zero day kernel issues.
I think that is where Microsoft is headed, but they also aren’t able to let go of backward compatibility, so they really aren’t getting any closer to a system that is secured enough to handle such sensitive data.
Most compromises live in user space. Locking down the kernel is great and all but “most attacks” are running as the logged in user doing operations that user is permitted to do.
Umm, no. Just…yeah, no.
The main problem with this theory is that Microsoft is absolutely abysmal at user end security, and they always have been. Frankly, they do not understand the issue.
But, more to the point, the whole TPM/secure boot stuff is a compromise; originally (I think this was about the time of Vista), they partnered with OEMs to have them include a DRM chip that made it literally impossible to install any non-windows OS on your laptop. They’ve managed to still get an implementation of TPM that makes switching your OS too confusing/difficult for the average user.
Anyway, bottom line is they only care about money, and they neither care or even understand the security needs of the end user.
Because Windows not only encrypts the system disk (C:) but also all connected hard drives
And they’re gonna just enable it without asking if i want all my hard drives encrypted first?
Nah dude. TPMs have always been about implementing DRMs. These companies hate that they can’t control our PCs, they want to be sure we can only run their approved apps. Like it works in iOS and (to a lesser degree for now) in Android. And even there they are pushing hard for even more restrictive DRM.
For example, some years ago I worked with a SaaS that implemented and sold some security products. One of our customers was a big retailer (for specialized products, not going into more details to avoid doxxing) that was having a problem with scalpers buying all their inventory as soon as they released it. So they were trying to put a show for regulators about stopping scalpers because their customers were complaining. We suggested that the only real solution was to have some real life verification of purchases. But in the end they went with the awful attestation APIs offered by Apple and Google to “fix” this. And in case you are not familiar, these APIs are just TPM based DRMs. So now, if you have a rooted/jailbroken phone you can’t even buy with this retailer anymore.
Note that this company wasn’t trying to fuck customers directly, they were just lazy and incentivised to not really fix the problem (a sale is a sale, even if to a scalper). But even then the end result is that their customers got their digital freedom rights restricted. It’s just a terrible technology IMO, the incentives from companies are all terrible. And that’s before we start considering the real intentions of awful companies like Microsoft, Apple and Google. IMO they are actually pushing for techno feudalism, but that’s my conspiracy theory hahaha.
So no, I doubt they were thinking about security with this recall bullshit. As other people have explained in their comments it doesn’t really protect much in practice. Plus this whole AI push has just been a stupid scramble from these companies to grab a big piece of the stupid AI pie from other companies hahaha, there is no long term plan here, don’t lie to yourself and us.
I get the security issues, sure, those are valid, but the privacy ones are even worse. Imagine a teenager trying to search information on being gay, or possible intrusive thoughts on their family computer, only for their super maga right wing parent to find it in the screenshots.
Or someone being abused at home and searching for support facilities, deleting history and being outed by recall.
Wait, how about credit card fraud as a result of EVERYONE who has access to this computer can read your cc data?
Or, my husband was looking at jewelry online yesterday and he hasn’t told me, he must be cheating, right? Oh sorry, I forgot, our anniversary is next week… Hahahaha, don’t be upset babe.
Best one ever though, imagine your search history, your porn watch history accessible to anyone with access to your computer? The fucking horrific existence of having an employer process this data at scale using fancy staff monitoring program 7, and run stats on the fact that you had a toilet break while working from home, and they want to know if it was a number 1, or a number 2 so they can work a mean time to shit metric into your KPA/scorecard.
Guys, whatever benefit you think this is. It’s not worth it.
Ultimately privacy is part of security so, if anything, everything you mentioned is just more reinforcements that this is a major security concern.
As someone that has been obsessed with tech since being a kid in the 90s I think the tech side of this is super cool and very exciting stuff. As a user, though, I only like this if I’m the one implementing and using it. I do not trust a mega corporation (or really any company) to “leave it locally on my computer and totally not use that data for other purposes”. Right now it’s supposed to be (as far as I last heard) only on your machine but we’ve seen EULAs and TOS’ etc change many times over the years but especially over more recent years as data continues to be king and data like this is a literal bottomless diamond mine.
I know this isn’t your point but it’s just worries I have in addition to your points. And let’s not even start about what this means for law enforcement abuse. No thanks, I’ll wait for a FOSS equivalent that at least gives me and the community the opportunity to evaluate how it works.
Not that it solves the problem, but since I’m not the King of M$ this is about all I can do: you could easily get around all that by turning off secure boot and booting into a persistant live-usb containing a linux distro of your choice (Tails for extra privacy/ease, if you can use Tor) to do all your secret agent computing needs. The host PC can’t see shit of what happens on Tails.
Edit: lol you downvoted me because I can’t singularly change an entire corporation’s mind and instead offer workable solutions that you could make within the next 30 minutes to mitigate the problem until such time as your plan for Microsoft domination comes to fruition and you can change it back?
Ok I guess, “chump don’t want no help, chump don’t get no help. Jive ass fools ain’t got no brains, anyhow.”
-Barbara Billingsly
