As if it wasn’t bad enough that they want me to use a random internet service to add a keyboard to a usb wifi receiver, they have the balls to put this for Firefox users. I clicked out of pure curiosity, as I’m not even remotely interested in involving a corporate internet service in getting my keyboard connected to my computer. This is the message you get now on Logi Options software if you have a Unifying Receiver:

For the curious: https://logiwebconnect.com

EDIT: some people on the thread have brought up that the error message being displayed for Firefox users is due to the WebUSB API not being implemented by Firefox due to security concerns. This still does not justify having to use a web app to plug peripherals to a PC.

283 points

Lesson learnt. Stop buying products from HP, Adobe and now Logitech. Create a list of shitty companies and share it with everyone. Consumers have the ultimate power, stop buying g their product ans see how quickly they change everything back to normal.

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117 points
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Comments like this just make me depressed (well this is all depressing really) because it feels like a lot of people don’t quite understand how utterly insignificant we are to these businesses. They will lose so few customers it won’t even wiggle the dial. People will simply download Chrome to do whatever this is, they will get the data they want, user goes back to using Firefox until the next shitty company makes them use Chrome for something.

The problem is simply the consumers. We are all suffering, increasingly, because of the complacency, tech illiteracy, laziness, and short-sightedness of the average consumer. It’s not really their fault, in that these businesses are the ones making the decision to do this, but realistically, if there’s no market pressure, a business is going to do exactly what every business does, which is maximize all potential avenues for profit.

The average consumer is the reason why we can’t have nice things anymore. And it is getting very hard not to feel a certain degree of resentment toward them as everything seems to just get progressively worse and worse with no hope in sight for any type of correction. They don’t think that this is something they need to care about, and it legit makes me want to scream thinking about 6-7 years from now when these same exact people will complain about how unusable the internet has gotten.

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69 points

@deweydecibel @Yoz don’t blame the consumers people have busy lives and don’t have the time or interest to spend their limited free time learning privacy or avoiding a certain company because of an obscure privacy reason they don’t understand.

this is why market pressure is essentially bullshit. If more aggressive action is taken towards these companies instead of just blindly believing in the free market we might actually make an impact.

we have the free time let’s use it to hurt them

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31 points
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Deleted by creator
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3 points

Market pressure is not bullshit. Unorganized mod simply doesn’t exert any. You need money (corporations and billionaires) or coordination (unions, activists, and governments) to pressure markets.

So yeah, it’s possible to exert market pressure by pushing politicians to outlaw such practices.

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2 points

Regulations are what matter

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21 points

Man you took this whole comment right out of my mouth. These days I just resent everyone around me.

  • Meta users
  • pickup/SUV drivers
  • Gamers
  • people who don’t think privacy is important.
  • People who are not only okay with but avid supporters of shit politicians (which, to be clear, is the vast majority of politicians).
  • People who put my single item in plastic bags without asking me or drink hundreds of plastic bottles (I have a family member who owns a corporate environmental consultant startup who does this constantly)

And these people are just fucking everywhere. The future just feels so hopeless.

Like I get it can be difficult but I point out how they can be better and they just get offended.

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6 points

I agree so much.

I sometimes go to a grocery store near work to pick up lunch, and I usually get like two things. The cashier always seems confused when I ask for no bag, despite me obviously being capable of carrying those items to the register.

So not only are people making weird choices for themselves, they seem adamant that I need to make them too.

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1 point

Yeah I know. My brother in law (and by extention my sister) are super smart and politically active but they have a house full of data sucking gadgets like Alexa and absolutely no concerns about data privacy or security. I’ve tried to talk to them about being more selective about how they share their data, but my brother in law is a lawyer so trying to persuade him is like going to court and is just exhausting.

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7 points

The average consumer is the reason why we can’t have nice things anymore.

No, it’s the supply side cornering the market. If there was two similar mouses on the shelf, and one said “no crappy spyware bundled”, the average consumer would buy that. That’s what they teach the “free market” is, and how free market capitalism should solve this problem.

But free markets don’t really exist, the better mouse without crappy spyware doesn’t either, so people need to come together and force corporations to respect the social contract. One might call this governmental regulation. That’s where the answer is.

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4 points

So then the problem is not consumers, it is citizens. Because how do you expect government regulations to come about if citizens are not asking for it? Citizens and consumers are generally the same people.

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0 points

100% even I blame the consumers for being lazy and illiterate.

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43 points
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I think we will finish sooner if we make a list of ethical corporations:

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12 points

These are the closest I’ve found in the US: https://www.bcorporation.net/en-us/certification/

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2 points
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yeah I’ll start:

done

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11 points

The list is a book

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0 points

🤣🤣

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7 points
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Add

  • NVIDIA
  • Google
  • Apple
  • Microsoft
  • Meta
  • Tencent
  • Amazon
  • Reddit
  • ARM

to the list

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4 points

heh, all of them (plus several others) were on my list of “never buy from them” list a decade ago. Never had any reason to reconsider

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3 points

Ever since the fake tweeters (the speaker).

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4 points

Yep this. We act like wait, how, what, why, where when we let them do it all along. Take the camera back. Let them choke on their websites, registration and other nonsense.

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1 point

well shit, their mouse are good. do we have an alternative to the mx master series?

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1 point
Deleted by creator
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5 points

They still think they own the printer after you buy it. “No, you’re not allowed to buy other ink that’s worked for you for so long. Only buy ours:” https://www.theverge.com/2023/3/11/23635168/hp-printer-update-brick-third-party-ink-dynamic-security

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4 points

They have begun disabling printers remotely.

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199 points

Now imagine having to do this under literal pressure while trying to configure the Logitech controller for your submarine.

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53 points

This thread imploded way quicker than I expected

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18 points

You should really sink about your moral compass

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12 points

Don’t tell me you didn’t sea it coming

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2 points

“Mayday we’re sinking!”

“What are you sinking about?”

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1 point

That was a wired controller in the submersible; they wouldn’t have had to do this. Everything about that submersible was ridiculous, just not in this particular way.

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173 points

If your website doesn’t work with non-chromium browsers your website doesn’t work.

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9 points

Well, no, this is using the WebUSB most likely which is not supported by Firefox. Regardless of the security implications of the WebUSB API, this is a Firefox specific issue

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36 points

I thought that you have to open a website to connect some peripheral was the issue here. You should not need a browser for that at all. The issue here is very clearly Logitech.

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21 points

Well this is true only in the sense that, half the available browser engines don’t support it.

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12 points
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72% of users use a browser that supports this API. They’re probably all Chromium-based browsers though. https://caniuse.com/mdn-api_usb

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2 points

Motto of this age of internet

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1 point

Especially when there are things like Babel that make it fairly trivial to get your scripts working on all browsers.

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1 point

I run the website on Vivaldi and it didn’t work

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126 points

Wow, wtf Logitech?

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105 points

Any simple device, that should just work by plugging it into your computer, that instead demands an internet connection between you and the device… is 100% a device thats designed to steal your information/habits/etc.

because there is no reason to have the expenditure and costs of running a webservice otherwise.

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33 points

it’s 100% a device that is getting returned for a full refund because it literally doesn’t work.

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4 points

I own Logitech products and I while I agree it should work out of the box, it’s great you can change the connection to a different USB plug in case you lost one. Until they started providing this web app you had to install their software and it only supported Windows and OSX. On Linux, having it available through Chrome is better than before.

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