Many, yes. Some encounters have just been purely business. But I’ve had a few catastrophic breakdowns during cross country travel, where a generous and helpful tow truck driver and his local connections really made terrible situations bearable.

Almost exclusively

The situations that require them suck by default but I’ve never dreaded the ride with them

The one exception was a mishap with parking enforcement where I was erroneously impounded but that was simple human error and fixed by day’s end

So far only positive experiences. My car broke down on the freeway and he towed me home. He was generally pleasant and want too rough with it.

Not a single one. Between just not showing up, trying to make you sign a damage waiver so they can destroy your car, charging absurd fees, etc nope. Hell, we even had one show up, to tow a customer car, and then immediately drive away because it didn’t have fenders in it (mind you it was registered, insured and running).

My car was broken down, in the middle of nowhere’s at night, and I was by myself. Not a sketchy part of town, but I didn’t want to be where I was by myself. No less than 5 different tow companies either just never showed up, after they said they were on their way, or showed up and tried to either have me sign a damage waiver, or just straight up drive off before even saying anything to me. The car was still drivable, but unsafe to drive more than onto the tow truck.