This isn’t regulatory. It’s Optus deciding that if they didn’t sell the handset or its foreign bought it is will be blocked. Because of reasons…
And don’t ask questions because software is hard, and telecom is too technical for the plebs.
It’s nothing but a blatant cash grab hidden in a thin veneer of technical babble because it’s tough for modern journalists to question engineering.
Just days ahead of the shutdown, Australia’s media regulator ACMA finalised a new “direction” (basically a rule) that meant telecom companies had to refuse service to all phones that relied on 3G for making emergency calls.
The idea was to prevent people from mistakenly believing that phones were fully working, only to realise they were unable to make emergency calls when the crucial moment came.
Australians with older 4G phones may also be caught out because of the way the phones are configured.
It is up to the telcos to work out which phones are affected, notify the owners, block their phones, and help make other arrangements such as low- or no-cost replacement phones.
However, as Telstra and Optus noted during a Senate inquiry into the shutdown, telecom companies are unable to tell which individual devices suffer from this problem unless have they sold them.
I’m not saying it’s not partly on the providers, but validating that a bunch of obscure phones that aren’t sold in your country meet new regulatory requirements is not as easy as you’re making it out to be.
That’s the reason why every other fucking country still has either 3G or 2G activated. 4G is just a shitshow for making calls.
Where I live, 3G is going to be phased out, but 2G is staying seemingly indefinitely. Not only for the old phones, not only for all the dying villages that are not getting any upgraded equipment, but also for all the automation dependent on it. Apparently quite a few places did it like this.
Well, 2G and 3G are being shut off in the United States as well. I believe AT&T shut down their 2G network in 2017 and shut down their 3G network here recently. And T-Mobile in the United States shut down their 3G network in 2022. And while their 2G network is still currently running, it won’t be forever. I believe Verizon is also in the process of shutting down or has already shut down 2G and 3G as well.
So to let people know that they won’t have emergency service during an emergency, they prevent them from having ANY service now (24-hour notice). Even if telecom companies behaved perfectly (which they wouldn’t) the initial idea was already a problem.
You’d think they’b be able to… I dunno… SMS them about the problem, instead of cutting the service they pay for?
Yes, the phones are non compliant and need to be barred. This is good. Everyone must be able to access emergency services in times of crisis. The fact some manufacturers make phones that don’t use 4g for this means their phones rely on outdated tech and standards and will be excluded.
Railing against this is just weird.
They also refused to use the standard voice over LTE and refuse to let any thing that they didn’t sell try to connect to their voice over LTE even if it’s compatible. Leaving restricted Apple from enabling voice over LTE for iPhones not from Australia even though it’s just a software update that you need that doesn’t run on the firmware level.
It’s not a bunch of a large number. It is a set number of phones from well known providers from a few countries.
Basically no one wanted to pay for one Business Analyst to read documentation and make phone calls to providers. For a program that has years and millions in it.
Or worse, cause it is out of scope
Or the worst, so they could sell the “buy from the provider” bullshit
Regulatory compliance of hardware is not, and should not be, the responsibility of the service provider. It’s the responsibility of the manufacturer to have their hardware certified basically everywhere.
Frankly, the rules shouldn’t even allow providers to make that determination. They should either be certified to meet the requirements by an independent agency, or have providers be prohibited from allowing them.
If only those affected could call for an appointment to swap to those low or no cost phones.
The carrier doesn’t decide that.
I literally quoted the part that required carriers to block ineligible phones.
Sites like frequencycheck.com let you find out based on country, carrier or device
If by radio you mean the music device, no. My jap import cannot pick up aus stations. If you mean radio frequencies for phones and others, hopefully someone else has the answer haha.
This is a safety issue — a matter of life and death — so if there is any doubt, we are compelled by law to block to protect customers,
What is that mental gymnastics? They are blocking customers in life and death situations from making emergency calls.
On one hand, I totally understand that if technical and regulatory issues prevent certain phones from being able to call emergency services, cutting those phones off is a matter of public safety. You don’t want people learning that their phones can’t call emergency services when a loved one is having a heart attack or something.
But this seems like a decision that is pretty toxic to tourism and international business. If I ever visit Australia, am I going to need to buy a phone when I get there? It doesn’t seem wise to make your cell network work all that differently from the rest of the world when cell phones are supposed to work seamlessly across borders.
The telecoms are using bad-faith interpretation of the new rules to require their customers to buy (often identical) phones directly from them. This is a corporate money-grab and it needs to be aggressively addressed.
Guessing some of the commenters have never dealt with Telstra here in Australia - it’s already reported that these telcos just flat out never tested any phone that they haven’t sold - phones that up until now were actually working perfectly fine (and even have the same model handset being sold by Telstra/Optus/Vodaphone etc) suddenly disconnected.
It is purely laziness on the part of Telstra and the rest of them and they are using it as an excuse to get people to buy their handsets instead - have not seen one of the “offers” of zero cost replacements either……
Telstra are just corporate scum and this could have been handled a whole lot better but then again you only have to look at the shitfight that we have here called the NBN - a national government funded internet network that the telcos will charge you more than the rest of the developed world to access and nowhere near the speeds, level or service or quality as seen in the rest of the world……
Nobody here in Australia is really surprised this was a massive cock up and anyone who is mustn’t have ever heard of Telstra then……
