I started using grocery self-checkouts during COVID, but I’ve kept using them because there’s rarely a line (and I’m a misanthrope). I’d probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

80 points

Ha! Not that I steal, but I don’t care about supermarkets losing money from people stealing.

If they want their customers to know how to use the self-checkout machines better, they ought to pay them for training.

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17 points

Always making a big deal out of theft for pennies or dollars from individual customers … but seldom highlighting the theft of thousands and millions by corporate heads at the top

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12 points

Ya anyone with an ounce of brain cells predicted that theft would be an issue with self-checkputs but stores were blindsided by the savings they saw with getting rid of cashiers.

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5 points

Also sometimes the machines a super finicky. It hasn’t happened very recently for me, but the amount of times you need an employee to reset the machine or enter a code is too damn high.

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1 point

I steal, it’s very convenient. Great way to save no groceries.

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65 points

Shift the cashier’s work to the customer and then bitch because the customer is bad at that job that they’re not trained for?

How could they be bigger assholes? Get fucked, corporate assholes!

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16 points
*

Peach!

Edit: that was supposed to say “preach” but autocorrect ducked me. Leaving the way it is because that’s better.

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12 points

Apple!

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7 points

I thought we only buy bananas

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5 points

Peaches are code 4011, right?

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2 points

Autocorrect can be a real motherducker.

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31 points

Corporations want it both ways …

… docile workers that will work for little or no pay, which make them poor and more apt to want to steal in order to get cheap food

… honest customers that won’t steal, even if they become desperate because corporations refused to pay them a living wage to afford food

Economically speaking … it’s a no brainer … pay people a living wage and pay for more cashiers to work at the front … the company makes more money by securing purchases and keeping everyone honest and you maintain a workforce of highly paid people who go to spend their money with your stores anyway

Instead, we want to maintain a system where money and wealth continually keep getting shoved to ever smaller groups of people and we wonder why those of us at the bottom keep trying steal and rob the system just to get by.

‘If you give a man gun he can rob a bank; if you give man a bank he can rob the world.’

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6 points

It’s not the job of corporations to treat people well, they’re an entity designed to maximize profit within the framework they operate in.

A democratic government is designed to represent the will of the citizens. If we aren’t happy with the way corporations treat us, then we should vote in a government that will regulate corporations to force them to treat us well.

The goal should be jobs that are boring to humans being automated completely AND not having theft because people don’t need to do it in order to have a good life.

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3 points

It get harder and harder for government to regulate corporations as they get bigger and bigger and are multinationals. That’s what happens with tax heavens.

I understand corporations motives, but the parent commenter explains well that it doesn’t work well if they are too greedy about it.

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2 points

When do you do when your choice in voting is carefully handpicked insiders from a group that has insulated themselves from outside forces over the past 50 odd years and the only choices with a real chance of winning are not going to work in their constituents best interest?

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1 point

You join those parties and start voting at membership conventions.

That’s where actual policies get set.

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0 points

When do you do when your choice in voting is …

The answer’s the same

  1. Pick the least bad
  2. Repeat

And also

A. Fight for better voting so that minority candidates with good ideas get the nod they need.

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-5 points

I get the whole living wage thing, but a cashier’s position was never a living wage, in the past it was a wage used to supplement a family’s income, or to pay for post secondary tuition. What changed? My local Wallyworld supercentre was the first in the region to go self serve, the manager said he couldn’t find staff, but in all honesty whether it was a living wage or not, I think he just didn’t want the staff.

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6 points

The minimum wage was enacted to provide all citizens with a basic quality of life, including food and housing. Full stop. Everything after your incorrect statement is irrelevant as it is founded on an untrue principle.

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-2 points
*

My bad. I never knew a 16 year old working at a fast food outlet was supposed to support a family. I formally apologize as a white colonial male with priviledge

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5 points

How far in the past? I’m sure I remember unionized cashiers at, I think, Safeway getting paid comparable to me as a unionized welder in the late 1970s or early 1980s. I could be completely wrong about that, because I think it was the whole store on strike, not just the cashiers.

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3 points

A couple of my aunts were cashiers around the same timeframe, one of em a single mom. I don’t know how much they were paid, but they had decent apartments in Toronto around Roncesvalles with enough square footage for a kid and his cousins to get “up to speed” (I mostly recall the injuries)

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5 points

A friend of mine, her father was a bagging clerk at a grocery store for literally his entire life. He was able to support two kids and a spouse on that salary, and retired maybe ten years ago.

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26 points
*

AND LET THE CASHIERS FUCKING SIT FOR FUCK SAKE!

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23 points

I don’t use self-checkouts in retail stores, and I hate that some stores, like Shoppers, will try so hard to direct me to one when I’m in the queue for the cashier. I have put down merch and walked out of stores over this stance, and I no longer visit some stores (like Shoppers).

I’m not entirely against automated purchase systems. A completely touchless system would get a pass from me. I am against retailers forcing their customers to manually scan and check-out their products though, all while treating them as untrustworthy by dictating where they can place their scanned merch, weighing the merch as it’s scanned, and checking the receipts after doing so.

Obviously, none of this addresses the question of whether fully-automated retail spaces are actually good for the working class as a whole.

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10 points

My local No Frills has shut down their express lane and directs people to their newly built self checkout. It’s basically the express lane except instead of the cashier scanning my items and taking the payment. I scan the items and give payment while a cashier hovers over my shoulder to make sure I’m not stealing anything

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7 points

Yeah I agree. It’s a tough question, are trains good for horse stable workers? Like they might lose their jobs if people stop using horses.

What’s good for the working class as a whole is the end of bullshit work. You don’t argue to prop it up just because the system is shit, you argue to change the system.

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8 points

These don’t end bullshit work though. They just mean that I am doing it myself, but still paying the same price for my groceries.

If I got a discount for doing the self checkout, since the company isn’t paying a cashier, maybe it would be another story, but what they’re actually doing is saving money on labour and passing those savings onto themselves.

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2 points

What’s good for the working class as a whole is the end of bullshit work. You don’t argue to prop it up just because the system is shit, you argue to change the system.

I don’t disagree with automation, which is why I mentioned checkout-free systems. Still, you must recognize that this technology could eliminate hundreds of thousands (millions?) of jobs within a very short period of time and would have significant ramifications on society.

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4 points
*

Right, but only because we organize things in such a way that all of the gains from automation go to the owners only. If we restructured things so that enough of that value went to the workers that they still made enough money to live but worked less, no one would fight automation. We would universally see it as a blessing.

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2 points

That’s where Universal Income becomes a thing. No one has to work, or so they tell us. Not sure how it’s supposed to work, in all honesty

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