She was rude ans annoying, but I still don’t like that you took advantage of her.
I have, actually.
A scam is despiccable in my book, no matter how deserving the victim.
what scam? the customer wanted them to work on their computer, so they did, and charged the customer accordingly.
The son scammed her. He told her she needed to disinfect peripherals. The tech is just allowing that to happen and charging a not listening to the tech fee.
It’s called the asshole tax, and it’s what happens when you believe a child over the person you’re paying to fix your/their mistake (again).
Having run my own computer repair side business for a while, I would have (and have) absolutely done the same thing in the situation. I also had repeat fliers that realized their mistakes and didn’t try to blame me for their failure, and the nicer ones even got a discount. But the asshole tax is there to make dealing with problem customers more worth it, and potentially to encourage them to find someone else to torment and give money to.
Have to agree, it’s a funny story but charging someone a stupidity rate for nonexistent work isn’t justified by that person being stupid and a pain in your ass. Unless your circumstances force you, you can always just refuse work from customers like this. So many people downvoting this is disappointing.
