I’m not a lawyer, but I vaguely remember hearing that Terms of Service can’t protect a company from everything. I seriously doubt a company could get away with that when it was brought to court.
Don’t worry, they got it covered:
for any claim related to these Terms of Sale or our Products … you may invoke binding arbitration by filing a separate Demand for Arbitration. … © either party may bring a claim in small claims court in lieu of arbitration; … (i) claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. You hereby agree that for any dispute or claim that is less than $10,000 USD, you waive any right to a trial (by judge or jury), you waive any right to participate as a member of a class in a class action or similar proceeding.