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34 points

How do these eSIMs work from a user’s perspective? I’ve only ever had phones with physical sim slots

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19 points

Effectively, imagine there’s a SIM card soldered to the motherboard of the phone, you can then download an eSIM to it and the phone behaves as if it’s a physical SIM.

In reality it’s generally built into the modem and I believe they can typically hold multiple eSIMs. What I’m not clear on is if inactive eSIMs actually live in the hardware eSIM or if they get swapped in by the OS

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1 point

Depends on the phone. The newest ones let you use multiple ones simultaneously, one for calls/texts and one for data, for example. Slightly older ones only let you use one at a time, but they let you activate and deactivate multiple downloaded eSIMs.

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14 points
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on T-Mobile USA: I preordered my iPhone 15; the QR eSIM and automated SIM transfer system was completely down and I had to spend 30 minutes to an hour on the phone with customer service to swap over my physical SIM to an eSIM I could type (IIRC) into my new phone.

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2 points

How frustrating

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8 points

Yeah same, I want to know how you move phones if one breaks, or any number of similar situations where you can’t run an app or access another device

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5 points

That’s my big concern as well.

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1 point

With Google Fi you just sign into the fi app and transfer the phone. You need wifi but that’s it.

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4 points

Its a shitty replacement. If I couldnswap phones like a sim card i wouldn’t care. But they charge for a phone swap no thanks.

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2 points

You call support and have them issue a new one.

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3 points

Don’t you need a SIM for calling?

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2 points

yea, that’s my biggest annoyance with it, if you can’t pass security on the phone (talking to you prepaid carriers who have absolutely shit CS and protocols) you can no longer just hot swap the sim to get your verification code. You are just locked out of your account now. It’s nice that it’s more secure but, also such a pain in the ass for people who don’t call their carrier a lot so they don’t know their security.

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1 point

As in ring the network (presumably on a third, working phone) and wait for them to post you something? Doesn’t sound like a great user experience!

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7 points

Exactly the same as a normal one. It just works and you don’t really need to do anything with it. Everything seems the same just no little card in the side of your device.

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10 points

Until this article I thought you could swap eSIMs between phones, exactly like normal ones

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4 points

Tbh I think you effectively could, but it would technically be your provider issuing a new one.

For me I just log into my provider’s online account screen and I’m able to scan a new QR code

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1 point

I thought you could too but I use Google Fi and I just log into my Google account on a new device and it lets me deactivate the old phone and download the sim to the new phone.

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5 points

What if I need to change the SIM?

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5 points

You get a QR code for the new sim, go into the eSIM manager on the phone, and scan it

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4 points

@AdmiralShat @FragmentedChicken phones that support esims have actual sim chips inside, and esims basically flash the carrier data onto that chip.

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3 points

They’re functionally the same as normal SIM, instead it is stored in a secure location of the storage (which can survive factory reset). In a way, it makes it a bit more secure as a thief can’t just yank out the SIM card to avoid being tracked (although it doesn’t defeat a faraday bag) or take it out to use it in another phone.

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7 points

The major function of a normal SIM is the ability to take it out of one device and put it into another one, effectively disconnecting my identity towards the network provider, from the handset. With eSIM, that doesn’t exist, and if my phone breaks, it’s unclear what happens.

To me, that’s not secure, that’s unsafe and insecure.

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5 points

that doesn’t exist

Well fwiw, the post we’re commenting on is about that now existing.

the ability to take it out of one device and put it into another one, effectively disconnecting my identity towards the network provider, from the handset

Unless you think that taking a SIM out of a phone means that the phone is no longer connected to you, which isn’t the case at all. A phone’s IMEI is sent along with the SIM data as part of the initial handshake to make a mobile connection, your carrier knows the make, model and serial number of every phone you’ve ever put your SIM card in. The police in most countries make them keep track of which cell towers that combo of IMEI and SIM connect to and at what times. There’s no privacy in using a mobile network you pay a bill for.

that’s not secure

Obviously this isn’t the be all and end all of security, but an eSIM slightly improves device security because a thief would be unable to remove it and disable any theft tracking measures which require network access. (Yes I know about EM shielded bags, but most thieves are opportunists)

The only real advantage of a physical SIM is that if you smash your phone up, you can walk into a shop and put it into a new phone without needing an internet connection first. If I smash my phone up, I need a WiFi network to hook my new phone up to the network. On the flip side, if I get robbed abroad, the process is the same. With a physical SIM it’s gonna get sent to my home address.

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5 points
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From a corporate device perspective it’s an interesting evolution though, since we can remotely provision an eSIM through our mobile device management platform. No SIM to handle from the user point of view, and they can’t take it out.

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2 points

The same way Verizon phones used to work: less well.

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1 point

Exactly back to phones working on only one carrier. I know not yet but give it awhile.

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2 points

Generally you go to some site your carrier has, enter the IMEI or some number from your phone’s settings, then scan a QR code. It’s not bad… depending on your carrier.

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3 points

And pay a fee.

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1 point

With Google Fi

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2 points

Yep, same here. Wouldn’t want to use eSIMs at all if they were any more hassle than this. But their process to me is good enough to outweigh the physical SIM swapping process.

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1 point

When I got my Pixel 8 Pro it asked me if I want to convert the physical SIM from my Xiaomi 9 SE (and disable the old SIM). I didn’t have to take off the case and move the SIM, so I liked it.

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