• Steve Jobs faked full signal strength and swapped devices during the first iPhone demo due to fragile prototypes and bug-riddled software.
• Engineers got drunk during the presentation to calm their nerves.
• Despite the challenges, Jobs successfully completed the 90-minute demonstration without any noticeable issues.
Fragile prototypes? And then he decided not to do anything about it and sell them as is?
I will never forgive the world for buying into his overhyped inferior product and get hailed as a genius for it.
Bring back buttons, and screens that don’t shatter from being sneezed on.
Buttons? Ew.
I have consistently been Luddish about moves like this (removign physical keyboard, eliminating phone jack, even the tablet form factor in general) but I think I was mostly wrong, and monimizing hardware features in favor of software seems to improve user experience.
I only disagree with the removal of 3.5mm and microSD ports, and removable batteries. Imo the ports are both 100% needed, and the battery would be nice though I understand waterproofing is important. I’m fine with screens and no physical keys, though I would like a camera cover switch for at least one of the two cameras if possible, like laptops are starting to have.
This is old news, and perfectly normal for stage work.
I know it’s already normalized, but…
Maybe it’s just me, but maybe we shouldn’t be normalizing outright deceiving people when you’re selling a product.
How is that not false advertising? Why should companies be allowed to magic up a fake example of their product actually working, and sell that to customers, when the real product doesn’t actually work yet?
Just because it’s “perfectly normal” doesn’t make it okay to peddle propaganda and lie to people for profit.
It’s like the Tesla “robot” that was clearly a person in a weird suit. Why are they allowed to advertise things that functionally don’t exist? Why are they allowed to sell unfinished products with promise they may one day be finished (cough full self driving cough)?
I mean holy fuck it’s like Beeper offering paid access to a service that allows Android and PC users to use iMessage, but Apple keeps breaking each new iteration every few days… Like there was no long-term plan to make sure that the service would work long-term before asking people to pay for it.
It’s all fucking bonkers, man. We’ve just allowed snake-oil salesmen to rule the roost. The bigger the lie, the bigger the profit.
Oh, I agree with you! And I’m sure we can have this discussion about almost any current product launch, too.
How is that not false advertising? Why should companies be allowed to magic up a fake example of their product actually working, and sell that to customers, when the real product doesn’t actually work yet?
If when they ship the actual thing to the customer it’s not like they claimed then it’s fraud (or “false advertising” which is the lenient version).
Strictly for presentation ahead of time I think it’s borderline. Negative hype can kill a product that could have been good. Sure, complete honesty would be ideal, but if you say “well it sucks right now but we promise it will be ok when you buy it”, not many people would rush to order one. Many good products never made it to market because of insufficiently good perception. On the flip side, creating positive hype out of smoke and mirrors can be used to kill a competitor’s product for no good reason, so it’s not quite ok either.
It’s not false advertising because it did everything it was advertised to do in the introductory demo when it went on sale six months later. Google is the one faking their demos.
Who’s normalizing it?
I have exactly zero control over what these people do. They’re gonna do what they’re gonna do, and I have fuck all to do with it.
And don’t tell me we have influence en masse. If that were true, then this stuff wouldn’t be happening. Quite the opposite, clearly most people don’t want to look past the smoke and mirrors for the stuff they’re hyped about. (We’re all susceptible to this kind of thing).
A quote from 230+ years ago kind of sums it up nicely:
Happy will it be if our [decisions] should be directed by a judicious estimate of our true interests, unperplexed and unbiased by considerations not connected with the public good. But this is a thing more ardently to be wished than seriously to be expected.
He’s talking about public good, but you could insert any subject, eg. Perspective on a sales presentation (all of them are lies, to greater and lesser degrees).
I’m sure I could find similar quotes from the Stoics (~1000 years ago), Sun Tzu (~1900 years ago) or even Hammurabi (~3800 years ago), showing this ain’t new. It’s part of human nature.
Liars gonna lie, telling myself I can change that is just delusion, which gets me nowhere.
I agree, but what’s more, I am not trying to defend the behavior of Jobs here. But…to me anyway there is a material difference between say this, where the product did live up to the demo ultimately. In this case the demo was done on pre-release versions and so problems were expected and planned for.
Contrast this with say the cyber truck launch. Similar situation but 1. they failed to properly anticipate and plan for failure (broken window?) and 2. they made promises about wishes and desires, because the delivered product thus far does not live up to the promises.
The whole behavior is shitty to be sure, but I’d be ok going back to demos about planned yet achievable and deliverable features.
There’s a very simple reason… The world is absurd, and we’ve designed an idiotic financial system full of issues
Here’s the thing… If Apple didn’t fool investors into giving them money, they might not have had the money to get through the difficult problem of getting to a production chain. And if Apple was honest and Google staged their demo, investors are going to be drawn to the party faking it
Obviously, there’s many problems with this, and the fact that they can just cash out and never deliver cough Tesla cough. There’s also the issue that this makes marketing and hype far more monetarily valuable than actual performance… It doesn’t matter to investors if Tesla or Apple lies, they made real money if they time it correctly
The government is supposed to put boundaries on this kind of behavior, because if anyone does this, it lets scammers take resources that should go to companies playing honestly and actually making things
But know what else produces extreme return on investment? Spending money to shape regulations
So each time Apple breaks it, they have to stop charging customers? Sounds like a real winning business plan to lose money each time you need to code up a new solution to the original problem. /s
I had to look up the robot one. I think they tried to get away with it actually being the robot, but since everyone saw through it, they went another route. lmao. It was supposed to be here end of last year too, where is it?
https://www.autoweek.com/news/technology/a37359183/tesla-robot-human-in-spandex/
How is that not false advertising? Why should companies be allowed to magic up a fake example of their product actually working, and sell that to customers, when the real product doesn’t actually work yet?
For Apple, we can stop right here, the product worked as described. Apple did the demo, and then released the things they said they would in the time they said they would.
It’s like the Tesla “robot” that was clearly a person in a weird suit. Why are they allowed to advertise things that functionally don’t exist? Why are they allowed to sell unfinished products with promise they may one day be finished (cough full self driving cough)?
Snake oil salesman in the dictionary should just be updated to a picture of Elon Musk. Elon has a long track record of saying shit and not doing it, whether that’s full self driving, cybertruck (well, that finally came out), solving world hunger, etc.
I mean holy fuck it’s like Beeper offering paid access to a service that allows Android and PC users to use iMessage, but Apple keeps breaking each new iteration every few days… Like there was no long-term plan to make sure that the service would work long-term before asking people to pay for it.
Maybe a demo should be just that; not a magic show. Normalizing deception for profit doesn’t seem like a healthy thing for anyone, but that’s only because I** didn’t own any stock in apple back then. Edit: Yes, I am still salty about the purchasing Starfield also
Yeah I think the industry learned from Bill Gates’ flub when demoing Win98.
For those too young, it bluescreened and crashed on a giant projector screen in front of thousands of people when they plugged in a scanner to demonstrate “plug and play”.
That was an early beta of Win95, very iconic. He famously closed the laptop, smiled, and said “I guess that’s why we’re not shipping yet.”
And yes, that’s exactly the kind of situation you want to avoid on stage.
Slow down your thinking and consider this: why would any practical person fully develop something without getting market feedback and understanding demand?
This is by the book “Preto-typing”. You can frame it as lying, but the reality is Apple had faith that all of the “faked” features in the demonstration would be fully developed before launch.
IBM did something similar before voice-to-text existed. They faked the technology during market research and discovered that people didn’t enjoy speaking to their computer as much as initially thought. It showed them that they could better invest that money elsewhere.
It would make zero sense and be a foolish use of capital to fully develop a product that complex and expensive without understanding market preferences.
This is a non-story, rage-bait headline.
The problem in all this for me, is that examples like Jobs are pointed to as examples of why this should be done (your entire post basically), and then we have examples like Elizabeth Holmes and Theranos who basically couldn’t deliver the technology and kept the “lie” going.
How does one know they can eventually deliver? In your post, you basically assume the problem is solvable with capital. With some promised tech (like Theranos), at what point does “there is a necessary need to gauge the publics interest in a product to evaluate if capital needs to be invested in this space” turn into fraud if the product turns out to be unattainable? (Think cancer cures, limb regeneration, etc)
Okay, how are we all seeing some moral downfall of Steve Jobs here? I mean… Perhaps we should just see what’s shown at such events realistically. I mean, who wouldn’t show their product from the best side possible? So they faked some reception. Of course they want younto see the “optimal case”, right? Same goes for swapping Devices in case of some failure. When they show their device, they want to show what it will be like, so they will not let you see a ton of bugs that are about to be fixed for the release anyway.
Besides: they cannot deceptively, promise you fake stuff and people will be lead into erroneous decisions by them. Quite the opposite. Think about it: anyone who actually watches those presentations is not your standard customer, right? They’ll be invested or knowledgeable anyway. So if they promise you utter bullshit, people will notice your lies immediately. Tests will chide you for it, people will distrust you, sales will go down. So don’t assume that any beautification of the product at such presentations will lead poor, uninformed customers to buy the thing. Quite the opposite. They will more likely not hear too much about the presentation until the “they lied!” Cries start.
Not saying all these necessarily apply to Steve jobs but I really hate how capitalism gratifies liars, fakers, cheaters, egomaniacs, narcissists, psychopaths and selfish exploiters in general.
You say that like there’s a single system in the history of the world which doesn’t. Capitalism isn’t novel with regard to humans taking advantage of one another.
The difference is that in other systems, when people behave like that, it’s then gaming the system. Capitalism is the only system that incentivizes it in rewards it directly, As a matter of principle.
At least pure Capitalism promotes a free, open market rather than black markets.
You think that’s limited to capitalism?
Edit. Not sure why downvoted. But also, despite the controlled nature of the demo, didn’t apple kind of deliver on the marketing to an acceptable degree?
Also, think of the self proclaimed communist leaders projecting how they solve all society’s problems, or will do so, without any proof of concept.
Ever heard of Lysenko? The con artists and their bullshit are everywhere.
Very interesting, thank you for the hint. However, I would argue that Lysenko(ism) being successful in socialist Russia was an unintended result of authoritarian Idiocracy, while in capitalism the systematic promotion of con artists is a “feature”. Sorry Adam Smith but you were quite naïve …
