157 points

Absolutely ridiculous that it took this long for them to tell us what they are selling.

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74 points

GIGA huge MASSIVE!!! (30MBPS)

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48 points

And the tiny text that reads “*30mpbs downlink speed, 5mpbs uplink speed. Studies from the 90s have shown morons like you don’t need useful upload speeds lmao”

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23 points
*

Studies from the 90s have shown morons like you don’t need useful upload speeds lmao”

More like “we want you to consoom product and only consoom product. If you want to produce something and host it, we will charge you out the ass for it 'cause obviously that’s only a thing profit-seeking businesses do. Wait, you say you want to host your personal passion project as a hobby – what are you, some sort of motherfucking commie scum??”

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9 points

I’m already a bit mad about 50mbps up on a gigabit down line

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17 points
*

Up to. Actual speeds may vary by time of day, over subscription, lobbying, and the your local consumer protection regulations.

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7 points

Blazing fast (compared to throwing your computer into mud pit)

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0 points

Most states already regulate this, but it’s nice to see the federal entity functioning like it’s supposed to.

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64 points

Data caps in 2024… first world country… allegedly.

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12 points

first world country

That just means NATO, not high on the human development index.

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21 points

That is the original meaning. The colloquial meaning is different. Language is fluid.

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12 points

Actually, the US was downgraded to “developing nation” for lack of nationwide accessible healthcare in 2017.

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6 points

See, now that terminology works much better! The counterpart to it is “developed” not “first world,” though.

Examples:

  • “Switzerland is a developed, third world country.”
  • “The US is a developing, first world country.”

(Disclaimer: I’m neither agreeing or disagreeing with folks’ assessment of the US, just discussing categories.)

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4 points

Feels more like regressing than developing. Maybe they should update the labels

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5 points

Not in my area. Our local ISPs are great, I have 2 options for fiber at affordable prices, with no data caps. Fuck comcast and AT&T - it’s the biggest ISPs that push bullshit like that on the public.

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50 points

“Today’s nationwide launch of the Broadband Consumer Labels means internet service providers are now required to display consumer-friendly labels at the point of sale,” the Federal Communications Commission said. “Labels are required for all standalone home or fixed Internet service or mobile broadband plans. Providers must display the label—not simply an icon or link to the label—in close proximity to an associated plan’s advertisement.”

The labels are required now for providers with at least 100,000 subscribers, while ISPs with fewer customers have until October 10, 2024, to comply. “If a provider is not displaying their labels or has posted inaccurate information about its fees or service plans, consumers can file a complaint with the FCC Consumer Complaint Center,” an agency webpage says.

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6 points

Because of course the FCC has a CCC

the FCCCCC, even.

Helpful quote though, thanks.

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10 points

The democrats just got majority of the FCC in October. They passed this, and are almost ready to reenact Net Neutrality, despite Carr’s stalling tactics.

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49 points

I mean this is nice and all but for it to matter I would need to have options available.

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24 points

My power company installed fiber on the power lines and started their own ISP. So my co-op is my ISP. Kinda nice

You should call yours and find out if they have any plans for it.

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7 points

Yea same here. I actually moved to a new area of the country in part to have access to quality municipal fiber.

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12 points

Comcast raised my rate my 30% a few weeks ago and I went on a rage filled search for a replacement. The only other providers are either barely usable or starlink.

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5 points

Call up, say you want to cancel, because you found a deal with another internet provider for whatever low price you paying originally. After they confirm you’re “sure you want to leave” they’ll offer you the reduced rate in return for you staying on with them. I’ve done it a couple times now, cuts my internet bill in half for like a year

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5 points

That used to work. Tried that with Comcast a few months ago; they refused to match AT&T’s price for the same speeds. So I’m with AT&T now.

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3 points
*

Did you accept a “free” upgrade a while back? That’s what happened to me and at some point they made my bill reflect the speed they were giving me. I then immediately downgraded back to what I originally had.

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7 points

I was in a neighborhood where we had FOUR competitors, all giving reasonable pricing. I immediately went to customer service and told them I’m switching, and they magically found a way to keep me happy.

I am now in a neighborhood with only Comcast cable and Verizon DSL. The pricing is $40 vs $120 for basic speed. The competition when there’s only two carriers is a lie.

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3 points

At the very least, Rocket Money has a service where they call your cable company and get you a reduced rate in exchange for a cut of what you save. It’s a lot more convenient and effective than doing it yourself. I hate that the system has come to this, but it’s better than paying full price for a service you are basically forced to use.

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5 points

Weird

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42 points
*

This is some bullshit if this is in compliance. I had to enter my address for the quote, still doesn’t show what the fucking taxes are, or real price.

Edit: Not in compliance “The labels must include any additional monthly charges, one-time fees, early termination fees, and taxes.” filed fcc complaint. Fuck Comcast.

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17 points

“Comcast and other ISPs complained that listing every monthly fee would be too difficult”

This is very hard to reach compliance, but you’re not smart enough to understand why.

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20 points

sometimes asking a computer to add and multiply numbers is just too hard

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12 points

They can sure figure it out to bill me. But monitoring my data usage was too hard, so I switched providers. Lucky me, I have exactly one other to choose from, but at least they don’t have caps.

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14 points

I’m guessing they have until the end of the day to be in compliance and they will wait until the very last second.

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18 points

Ars article was posted on the 10th. This was taken on the 11th.

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17 points

Well then never mind that, I guess they’re just breaking the law.

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3 points

I was stuck on Xfinity for years, followed the progress of the local up and coming fiber ISPs construction efforts like a hawk and my house finally went live on Monday!

I switched everything over and nearly ripped out the stupid Xfinity modem/router and it was returned same day. I made sure I was loud (plenty of people in store) when they asked me why I was cancelling that I was “SWITCHING TO [local fiber ISP] BECAUSE THE SERVICE IS SO MUCH BETTER”

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