LLMs certainly hold potential, but as we’ve seen time and time again in tech over the last fifteen years, the hype and greed of unethical pitchmen has gotten way out ahead of the actual locomotive. A lot of people in “tech” are interested in money, not tech. And they’re increasingly making decisions based on how to drum up investment bucks, get press attention and bump stock, not on actually improving anything.

The result has been a ridiculous parade of rushed “AI” implementations that are focused more on cutting corners, undermining labor, or drumming up sexy headlines than improving lives. The resulting hype cycle isn’t just building unrealistic expectations and tarnishing brands, it’s often distracting many tech companies from foundational reality and more practical, meaningful ideas.

118 points

Bacon on Ice Cream works, but the Ice Cream Machine at McDonald’s don’t

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3 points

Ai should have thought of this fact on its own

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68 points

Mc Donald’s already has customer self serve kiosks and mobile apps with the full menu that limit you as to which items you can add or remove.

How did they screw this up and leave things open ended for the LLM?

IE why was the LLM not referencing a list of valid options with every request and then replying with what the possible options are. This is something LLMs are actually able to do fairly well, then layer on top the EXACT same HARD constraints they already have on the kiosk and mobile app to ensure orders are valid?

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64 points

That wouldn’t even need AI. Thats just a fancy switch statement with a pleasant voice.

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42 points

An LLM can somewhat smooth over variances in language without having to have all possible variances known just the valid options and the raw input.

  • I would like a Big Mac, no lettuce, no tomato, no cheese.
  • I would like a Big Mac, no vegies, hold the cheese.
  • I would like a Big Mac, no vegies, no dairy
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24 points
*

Good point. A really complicated switch statement then.

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29 points

That’s the joke. Nearly every proposed implementation of AI isn’t actually solving a real business or tech problem. It’s just the next snake oil, like block chain, quantum computing, etc. There are real, valid use cases for all of those things. But most companies have no idea what they really are, how they might help, and even if they could help, what it would take to implement to see real results.

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20 points

You’re expecting them to put thought and effort into this

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4 points

The self serve terminals and apps actually work well. I prefer using them over ordering at the counter.

So ya I am surprised they rolled this out so poorly.

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12 points

Because most people, including those implementing this shit, have no idea how LLMs work, or their limitations. I see it every day at my job. I have given up trying to patiently explain why they are having issues.

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52 points

Five Guys does milkshakes with bacon. I’d think that bacon ice cream would work.

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26 points

But it’s important to use crumbled crispy bacon.

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15 points

One of my favorite pastries is a maple-bacon long john. It’s a long donut with maple icing and a slice of candied bacon on top.

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8 points

This headline makes me think maybe AI isn’t as useless as I once thought

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40 points

But that sounds delicious… completely unbelievable that their ice cream machine was working though.

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18 points

After I’ve seen videos of how infrequently those machines are cleaned, and the ice machines for their drinks too, I just don’t want anything from these fast food places.

Basically mold growing inside the deep to clean areas, which never get accessed, and then you trust a bunch of immature teenagers to clean to a proper specification?

Nope. End result is mold.

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2 points
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Same for the big metal tea dispensers. I had some very nasty looking stuff come out of one of those while filling up a cup one time and it made me never trust fast food drinks again.

I used to not think it was much of a problem, because the people running the restaurant I worked at in highschool and college put such a strong emphasis on keeping everything clean so it never even croased crossed my mind that things could be that bad.

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7 points

When I was a teenager, we put vodka into the shamrock shake mix, because “it wasn’t irish enough”.

Big hit with the local teens who frequented our mall McDonalds. How we got away with no criminal charges, now that I’m thinking about it 20+ years later, I have NO idea. I was 16 at the time. I think even the shift leader was only 19. And no matter what age we were, we were still knowingly selling alcoholic drinks to minors.

The only one I ever made up an excuse for, is when this mom wanted a shake for her 7 year old. THAT one I was like “Uhhhhhh, ya know what? Our shake machine is actually broken…yep…ignore the employees behind me serving shakes from it right now.”

She started yelling at me for discriminating against her, and being a lazy employee. Alright. Cool. I’ll take that heat. Because even I wouldn’t serve vodka to a 1st grader. As terrible of a teenager as I was, I guess I still had some limits.

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20 points

They’re making it sound like putting bacon on ice cream is a bad thing.

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3 points

Yeah, that’s just called emergent behavior and it’s a good thing

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