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25 points

While it is funny, I don’t think that the punishment for her in this article will really amount to much. If she had the kind of empathy necessary to relate that experience with what she put others through, she wouldn’t have done it in the first place.

Whatever customers like herself that she comes across, I think it’s a 50/50 whether she spends her time doing nothing but exacerbating problems and causing regular scenes or siding with “her people” and breaking rules, stealing, etc. out of spite.

Agree with MrShankles it has to be under threat of breaking probation to even work. Ultimately, she needs more reform than just receiving identical abuse in turn.

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42 points

Lots of people only experience empathy for other people when they are directly involved or confronted with those people.

Like all those stories of homophobes who reform after learning a loved one is gay. They need their nose shoved in it before they could even picture someone elses viewpoint, but if you do that then they do empathize.

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