Amazon exec says it’s time for workers to ‘disagree and commit’ to office return — “I don’t have data to back it up, but I know it’s better.”::“We’re here, we’re back. It’s working,” an Amazon Studios head said in a meeting, before acknowledging a lack of evidence.
You should also pay everyone 2 million dollars a year. The company will do great and your employees will be happy. I don’t have the data to back it up, but I know it’s better!
You know for a fact that motherfucker thinks eating lunch at a Michelin rated restaurant and headed back to the office to pressure his secretary to fuck him is “work”
You don’t think all those come on lines make themselves up?
That shit takes work, worth more than his salary!
“I don’t have data to back it up, but I know it’s better.”
This is every boss in every company throughout time lol
How do statements like that not spook investors? You’re telling me that leadership in the world’s largest internet hosting service are making decisions without collecting relevant data first, or worse, wilfully ignoring the data available that doesn’t support their preference? That is not a good sign for the future growth of AWS.
One of Amazon’s core values is being data driven. If you want to change something, you colllect data about it first. It was one of employees large counterpoints to RTO at the org, the lack of data provided about its value.
This is the exec admitting they aren’t following the Amazon process, but are making people do it anyway.
"Disagree and commit" is another one of their principles, i.e “we acknowledge that you disagree, but you need to commit anyway now that we made the decision.” Better known as “Im the boss, so shut up.”
This guy is just a bald face saying “we dont have the data to back this up so we shouldn’t do it, but i said do it, so do it.”
“Disagree and commit” is a line that’s used in Hardspace Shipbreaker by a terrible middle manager who’s bullying his crew. It’s so obviously framed in the game as just some bullshit to say shut up without using mean sounding words. I should have expected it came from the real world but it was so weird to see it crop up in a news article lol.
Because executives and investors are often cut from the same cloth, flaws and all. Plenty of them will have the same baseless belief that office-based work is “just better”.
Plenty of the are also investors in commercial real estate as well as tech companies, and property bubbles need regular reinflation.
Thing is, all else being equal, office-based work IS better (edit: in many cases). But all else is not even remotely equal. Office-based work has tremendous extra cost: rent, utilities, facilities, morale, commute time, mental exhaustion, inflexibility, environmental impact, and so on. Add it all up and while I don’t have the data to back it up, I’m pretty sure working from home is better.
I wish these assholes would just come out and tell the truth: they need you in the office to justify their multi-decade office leases that they can’t get out of.
A lot of them are in the real estate business too (ex: Amazon), and the people who rent from them like retail/hospitality, aren’t renewing their leases. Tiny violin is playing.
That’s still sunk cost fallacy. If they’ve already paid, it doesn’t matter. In fact, they’d probably save money on maintenance and overhead by keeping the office empty (or even subletting it or something).
They don’t have leases. They own that real estate. So its value is a considerable line item in the company’s value. If they get people in office, it’s a boost to the company’s value. The property is hit yet sunk in their eyes.
They own that real estate.
Yes, that’s the sunk cost. It’s fallacious to believe that: just because you’ve already paid for the real estate in an attempt to earn money in the long term, it’s necessarily more profitable to see that plan to the end regardless of changes in circumstances. More often than not, it’s better to just cut your losses.
If they get people in office, it’s a boost to the company’s value.
I don’t really understand what this means… We’re talking about those people doing that same work, but from home. They’re still doing the same amount (if not more due to higher efficiency) of work. Only now you don’t need to pay the salaries of maintenance, janitorial staff, security, etc., which would be a savings and help recoup some of the losses.
Or, like I said, if they own the building, they could lease out part of it or all of it themselves while their employees do their work from home.
Amazon monitors and logs and analyzes everything. As a company they are all about data. If they find something that will get the package out the door one half second faster, they’ll spend millions rolling it out everywhere.
If he doesn’t have the data, there is zero chance that means the data doesn’t exist. That means the data paints a very different picture and he has chosen to ignore it.
The data does exist and shows one thing: the death of commercial property and long term leases accruing cost without creating value.
This is incompatible with capitalism and so it’s working hard to eliminate the incongruence.
The funny thing is, it’s compatible with capitalism, just people are either afraid of change or invested in the old ways.
Amazon would love a 1% increase in employee productivity, unless it means $500MM worth of lease breaking fees and shareholders grilling them for why they signed those leases in the first place. Or worse they bought the building, and now have to sell it at a big discount.
Everyone’s invested in commercial real estate because it was a cash cow. Now the party’s over, and rather than acknowledge that lots of people (and cities) have a financial incentive to try and keep the party going.
Of course the shitty thing is the big losers in all this are the individual people. The workers in a city lose when property values (and cost of living as a result) are so high they can’t afford rent. The workers in a company lose when they have to waste time and money commuting. But nobody seems to give a shit about the little guy…
You realize this is a self defeating point, right? If they knew the workers were more efficient at home they would commit to total WFH.
The logical conclusion from your claims is not that the data contradicts what he wants to be true, but that the data confirms that return to office is better, but for some reason he can’t share that information.
No, it does not. It means that they think it’s more profitable for shareholders.
So the logical conclusion is that it’s better for the share holders for the employees to be less productive?
Pretty sure Amazon gets kickbacks from the city of Seattle to keep the offices filled with ppl
“We don’t see things as they are, we see them as we are.” --Anais Nin
A manager who thinks physical access to employees makes him an effective manager is going to push for that, even if the data says otherwise. We see this in every industry. During pandemic the headline was ‘productivity is flat or increasing with WFH’, now it’s ‘time for RTO’.
It’s also not just about management, it’s about real estate. Companies including Amazon have paid billions for office space, including long term leases that will be very costly to break. So if they say WFH is the future, they’ll have to explain to their shareholders why they signed for (apparently unnecessary) office space that’s hurting the bottom line.
You’re contradicting the top level commenters point that they relentlessly pursue efficiency. Now it’s that the pursue shareholder happiness. I wonder why you didn’t correct them, but me.
It’s almost like we’re throwing explanations against the wall looking for something to stick.
But the simple counter is the simple explanation: we didn’t know a pandemic was coming and couldn’t foresee what no one was able to foresee: a rapid shift to WFH. We held the offices as we didn’t know that WFH could be a long term solution. Now that we are pretty confident our workforce is more productive at home, we’ve decided to cut our office space losses.
No one would bat an eye at this.
“I don’t know how to micro-manage people unless I can see them sitting in an open floorplan.”