104 points
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You can attempt to opt-out, but this kind of thing should be illegal in the first place.

https://www.spectrum.com/policies/your-privacy-rights-opt-out

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50 points

I could opt out but i’m building a collection at this point

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27 points

This is the best thing to do. Let them waste their money on printed, mailed ads, and use it to taunt them on the internet and expose how they badger and milk their cattle customers.

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10 points

Not very environmentally friendly. I just send it all back, then they need to waste space and personnel on sorting their own junk.

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7 points

chad

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24 points

lol, I’ve done this, multiple times. the only thing that has changed was that my name was replaced by “Residential Consumer” for the subsequent spam.

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7 points

Yup, and in my case they started sending door-to-door salespeople. They’re spending all the money to kill Google Fiber where I’m at.

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5 points

Which only works if you have a product that doesn’t suck. They should spend more money building their network out so it isn’t 2002-era DSL oversubscribed 😂

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2 points

Oh, is that how I triggered that?

It was like having a clingy boyfriend for a while.

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2 points

This shouldn’t have made me laugh so much.

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90 points

Call the number and ask for a pre paid return envelope to send a signed contract with.

Then fill the return envelope with all this crap.

Now they have paid 4 times for junk mailing you and they pay to toss out their own trash.

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30 points

chaotic good, nice

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8 points

“We don’t need your signature, it can be one over the phone. Let’s do it now”

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7 points

The house is held in a trust so I need a physical document to sign for accounting reasons.

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73 points

Spectrum still sends that much spam even if you are a customer already.

No, i dont want your tv bundle i literally havent had any desire to watch cable tv for over a decade please stop asking!

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66 points

Fiber internet gang rise up! I would very much enjoy the death of spectrum

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27 points

Yeah i went from a speed of 10 mbps upload to a speed of 300 mbps upload thanks to fiber

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13 points

There is an actual technical reason for coax networks not being able to provide symmetrical speeds. It has to do with what frequencies (channels) are dedicated to data uplink, data downlink, and cable TV. Cable TV is still the cash cow for coax providers, and installing appropriate channel splitters network-wide to reallocate higher-bandwidth channels to data uplink would result in days or weeks of downtime for cable subscribers, not to mention the crippling amount of money in new hardware. It is a consequence of how the networks were physically built when providers thought that cable and download speeds were all anyone needed; it’s not just a software switch they can flip if they wanted to.

Spectrum still sucks, but asymmetrical Internet speeds are not one of the things they suck at on purpose.

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7 points

That’s interesting. I knew coax wasn’t symmetrical but never know why.

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3 points

I mean, they have the money. They could build their own fiber network. They already have the permits, pole access, equipment, maintenance network, distribution network, utility boxes, etc. that they could leverage to build a truly modern network infrastructure in parallel to their outdated coaxial one if they wanted to stay relevant in this century, but they don’t. They stick with their shitty cable and its shitty uplink limitations and let much smaller third parties spend all that money to get their own permits, equipment, etc. and build their own fiber networks that can actually deliver the performance people want. Then Spectrum cries like the crybaby they are when everyone abandons their ancient infrastructure when competition arrives. Hell no I don’t want to stick around for your lame “gigabit” cable with a pathetic 20mbps uplink.

I had to yell at them on the phone to cancel when I switched to symmetric gigabit fiber last summer after over a decade of 200/20 Spectrum. They said “but wait we can offer gigabit too” and I said that what they were selling was theoretically impossible to match what I had. Garbage company selling inferior product. I’m glad they’re starting to see real competition in more and more places from smaller fiber companies.

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It is a consequence of how the networks were physically built when providers thought that cable and download speeds were all anyone needed; it’s not just a software switch they can flip if they wanted to.

This is true of so much of our infrastructure in the US.

Not bandwidth speeds specifically but just aging infrastructure that was built out long ago and not properly maintained and/or updated over time

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11 points

I’ve seen advertisements fiber internet is in my area (Frontier), starting price is $59, guessing the price goes up eventually?

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3 points

I have gigabit fiber and am locked in with a price of $59 a month for at least 5 years.

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4 points
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Nice, was it easy to talk them into the 5 year or is it standard? Spectrum is $79 and getting tired of it. Any comments on the equipment costs or suggestions?

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3 points
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Doesn’t Spectrum offer fiber?

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1 point
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Only to business/enterprise customers AFAIK. It’s actually rock solid in terms of reliability in my experience with a couple dozen customers in the Midwest. Even their residential coax connections are fiber-uplinked from the nearest switch, and are reasonably reliable.

Edit: None of which is to suggest that they aren’t still a shitty company in terms of their other business practices. They once included guest hotspots with every new business installation that used their customers’ power to sell more Spectrum services to anyone within WiFi range.

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1 point
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Deleted by creator
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1 point

it’s so wild to me that america still views fiber as a new thing, it’s been standard in the nordics for like… 10 years maybe?

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63 points

This is why marketing is a bullshit job.

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56 points
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As are modern sales.

There should be a different name for people at a store that answer questions about a product on request.

No one should be trying to convince anyone to buy anything as a job. What the hell is that? If you make a cool product/service/thing for a reasonable price, people will come to you. If you don’t, stop trying to pressure people into consuming it when they otherwise wouldn’t.

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20 points

There’s different types of marketing.

One type is awareness marketing, which is exactly the type that’s the furthest from “forcing shit down your throat”.

Then later, when you’re searching for something and see their name, your monkey brain will prefer the “familiar” option.

And tbh I do have to disagree with “people will come to you”, it’s really hard to grow if people don’t know you exist.

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15 points
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And tbh I do have to disagree with “people will come to you”, it’s really hard to grow if people don’t know you exist.

I’m against the concept of unnecessary growth/metastasis. I prefer homeostasis/equilibrium.

Unless you’re bringing something profoundly superior to what exists to the table that will have people who hear rumors of it coming to you, there’s no need for a 76th brand of chicken sandwich.

We’re growing/metastasizing our species and a lot of other species into oblivion. It’s a shame our species is belligerently unwilling to consider a different strategy.

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5 points

Well in more technologically advanced sales, there are reps who understand the technology deeply and try to explain it to execs and other engineering folk who might be interested. This is a role I find pretty valuable, since some engineers don’t have good communication skills.

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9 points

They aren’t even getting their target market right, sending me “move-in” offers when I haven’t moved.

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Mildly Infuriating

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