Banking apps seem to be a motif among things that donā€™t play well with privacy ROMs. My bankā€™s website does everything I could want out of it. I think I might be ignorant to something.

  • What about banking apps is especially compelling?
  • How often do banks put must-have features behind an app?
  • And should I be concerned that banks might move away from offering services through browsers?
32 points

Notifications and Mobile Deposit are the 2 features from banking apps that I find compelling.

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17 points

Canā€™t do anything about mobile deposits, but for notifications, you could get the notifications emailed to you and your email app has push notifications.

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4 points

I mean, they could offer it through the browser. All modern browsers have more than enough hooks and permissions control to do something as simple as take a couple pictures and make a basic request to a back end.

Though making nice things costs money, soā€¦

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4 points

Oh, of course they could do so, but they wonā€™t do it because they want you to use their app. They want you to use their app because they control it and can mine data from it more so than on a web browser. Take Cime, for example. It has all kinds of Google trackers in it.

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2 points

i worked on someoneā€™s laptop recently that was set up for mobile deposits via web browser. they also had a bank-provided scanner, too, that worked with it. so it is possible, and it is being done.

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4 points

Bold of you to assume my email app has push notifications

  • A sad Proton user using a de-Googled device
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1 point

Actually, I am in that exact same situation, so I know exactly what youā€™re talking about.

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2 points

Depends on the bank and what kind of notifications you want.
Some banks only allow certain types of notifications to occur through the app.

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2 points

Yeah, that is a good point.

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2 points

I wouldnā€™t want bank notifications emailed to me. Maybe a notification that I have a notification, but no real content. Email is incredibly insecure.

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1 point

Yeah, thatā€™s a good point. Although I donā€™t know of many banks that would send the actual notification through email, just a message that you have a notification.

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17 points

Itā€™s a must for me. My phone is my primary day-to-day computer, so I need to be able to so everything from that. Unfortunately that is also why Iā€™m not using graphene OS, because our government 2FA system doesnā€™t work in graphene OS (even with play services installed) so itā€™s impossible to do anything. I canā€™t check anything WRT banking, schools, taxes, daycare, doctors appointments, hospital record or change anything that requires the involvement of city hall, including checking digital mail from the municipality or government. Itā€™s basically not possible to function in our society without it.

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4 points

Out of curiosity, what do older citizens do? Like those in their 80s? Many here do not have a smart phone or mobile.

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7 points
*

For banking and other official business, they have to go physically. If their bank has no physical department near them well then it sucks to be them. For digital mail you can apply for exemption and you will get physical letters.

You can order a digital code generator so you donā€™t need the app if you still want 2FA for digital handling. But I donā€™t want to have to carry that with me it would be a significant inconvenience for me.

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3 points

Wow, that is pretty hostile to the elderly.

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4 points

Go to the bank in person

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4 points

Wow, that is pretty hostile to the elderly. Imagine those who struggle to get about? Excluding them from society.

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17 points

My bankā€™s app has way less functionality than the web version, but itā€™s used as a second factor to auth some operations, so I have to use both.

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13 points

Depends on the country. Iā€™m teaching in Thailand and here you canā€™t do any banking through a browser. You can only use the bankā€™s official app and you donā€™t even have a login/password for it, you have to go to the bank and activate the app in person as a foreigner (I think Thai citizens can do it online but foreigners have to do it in person). Nobody takes actual cards for the payment and you pay everywhere by scanning QR codes which has to be done through the app. If you buy a new phone you have to activate the app again at the bankā€™s office. Itā€™s really annoying and the reason I probably canā€™t go with GrapheneOS or any other custom roms because the bank app is absolutely essential.

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6 points

Is using cash impossible in daily life instead? It is hard to imagine for me that a smartphone may be outright required for daily lifeā€¦

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1 point

Itā€™s possible, just very inconvenient. You end up getting massive amounts of change that you have to lug around to spend.

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2 points

Ah, nice to know. I personally consider this a fair tradeoff for freedom and lack of financial surveillance.

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2 points

Oh yes this QR code bullshit drives me nuts back home too

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11 points

Mobile check deposit is the only thing I want from my bankā€™s app.

Iā€™m running LineageOS with Magisk and Play Integrity Fix. That works for my bankā€™s app, but Iā€™m annoyed that they make me do it and gave their app a 1-star review on Google Play for it.

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