How about we just scrap the ISP instead and start over with a company that can list what they are charging for? This isn’t hard. Either it’s a legitimate fee or it’s not. I have a feeling they just don’t want to disclose that they have been ripping people off for a few extra bucks every bill for the last decade.
That’s exactly what this is. They obviously have software that calculates the fees, so claiming they can’t tell us why is bullshit when they clearly know why already.
That’s what it is. They don’t want people to know what extra fees they’re tacking on. Of course they can list what they’re charging for. Is their accounting so bad they don’t know who they’re charging for what? I seriously doubt it. This is as easy as a spreadsheet output.
As a mortgage lender, welcome to the full transparency world. The only people that complain about it are the people that have a lot to hide.
When they say “too hard” I hear “will cut into our profits.”
All I hear is “we´d lose too many our costumers if we had to tell them how we´re fleecing them.”
I agree with the sentiment of your concern as it is a shit load of info. Only part I would disagree with is that nobody explains it. Depends on your realtor of course but mid-pandemic lockdowns my realtor sat down with my wife and I and went page by page, all printed out, and explained everything. Stopped periodically to see what questions we had, and even light heartily quizzed us. He showed us where he was making money, where the bank makes money, what was likely to happen the moment we signed with the mortgage (sold to a different lender), and where our risks were.
It was a lot. And I don’t look forward to it. But in a day and age where anything can be searched online at your fingertips due diligence is expected by both parties and I felt comfortable going into the closing feeling we had covered most everything.
Fun fact: one of the big plusses of the EU was a unified consumer protection law that gives customers extensive rights to fight back against malicious hidden clauses they didn’t have to expect if they weren’t explained to them explicitly. Was a surprisingly pro-consumer legislation, that.
And yet they still manage to list them perfectly fine on my bill.
It’s too hard can you pwease make it easier for us corporations 🥺 👉👈
I say boohoo to the industry that stole hundreds of billions of dollars from the government by taking money to build out a nationwide fibre network and doing fuck all with it.
The Book Of Broken Promises: $400 Billion Broadband Scandal And Free The Net - that’s from fucking 2014. Just imagine how much money we’ve shoveled away on subpar service while we also get fleeced for a new build out.
